Manages collection activities such as sendingfollow-up inquiries, negotiating with past dueaccounts, and referring accounts to collectionagencies.- Carefully handled the situation when the client is inhurry by listening actively, de-escalating,empathizing and giving assurance to resolve theirproblem.-Carefully handled the customer and activelyexplains knowledge about the product.-Efficiently managing time to handle multiple taskand serve customer promptly.-Effectively find and elaborate solutions that makesboth party, customer and company will be satisfiedand happy.