Shaheer Hasan Email & Phone Number

Texas, United States

United States

• Development program goals and objectives aligned with the organization’s strategy for the ERP implementation project. • Performed regression testing and user acceptance testing on the Salesforce platform.• Create and execute test cases.• Documented business requirements, specifications, business processes and recommendations related to proposed solutions. • Analyzed systems and procedures, wrote and revised standards and procedures and communicated effectively to train others. • Reviewed and evaluated business systems and user needs. • Led analysis and solution definition, understood business issues and data challenges. • Identified organizational strengths and weaknesses and suggested areas of improvement. • Planned for organizational and human impacts of new systems, ensuring technical requirements were integrated with existing processes and skill sets. • Assisted in data analysis and development of visualizations to provide actionable insights. • Facilitated communication between teams to promote excellence and adherence to standards. • Identified, documented, and tracked defects using Salesforce, collaborating with development teams for resolution. • Applied risk-based thinking to identify potential issues and develop mitigation strategies. • Coordinated with the project manager to ensure project milestones were met on time.• Actively participated in all phases of the SDLC, including planning, analysis, design, development, testing, and deployment.• Monitored progress and provided status updates during each phase of the SDLC.

Remote

• Spearheaded seamless integration of Flosum, a cutting-edge release management tool, with Salesforce, ensuring smooth and efficient data flow and communication between the systems.• Orchestrated cross-functional teams, including development, testing, and implementation, to ensure timely and successful deployment of the integrated solution.• Implemented best practices and streamlined processes to optimize workflow, enhance productivity, and minimize downtime during the integration process.• Communicated effectively with stakeholders, providing regular updates on project milestones, risks, and opportunities to ensure alignment with organizational goals and client expectations.• Leveraged strong technical acumen and project management expertise to identify and resolve complex integration issues, ensuring a robust and reliable system for enhanced business performance.

Dallas, Texas, United States

Plano, Texas, United States

• Analyzed system requirement documents for the financial system project to prepare test cases, utilizing Jira for effective documentation and collaboration. • Communicated with developers as needed to isolate the root causes of defects. • Developed and maintained comprehensive documentation for manual testing processes, test results and defect tracking. • Communicated proactively with internal stakeholders, providing updates and ensuring alignment on project statuses and inventory management. • Developed and maintained documentation (Visio diagrams, Excel Spreadsheets, and Word documents). • Collaborated with cross-functional teams to ensure seamless integration and functionality of financial systems. • Participated in SDLC phases, ensuring that requirements were clearly defined and met during each phase.

Little Elm, Texas, United States

• Created and executed detailed manual test cases and scenarios, ensuring all business requirements were met. • Delivered training sessions to end-users on new systems and software, enhancing user proficiency and reducing support requests. • Managed and resolved technical incidents using a structured ticketing system, ensuring timely and effective resolutions of issues. • Spearheaded infrastructure projects that supported the organization’s technical and business requirements, including design, enhancement, and integration efforts. • Worked as a liaison between stakeholders and the technical teams. • Translated business requirements into technical jargon for the development teams. • Ensured compliance with industry standards and best practices throughout the SDLC.

Bachelor Of Science - Bs, Computer And Information Sciences And Support Services

Activities and Societies: Pakistani Student Association

Associate Of Arts And Sciences - Aas, Finance, General, 3.5