• Developed and maintained Python code-based application (Crypto Calculator).• Coded the app to calculate the ROI on total amount invested.• Coded the app to calculate hourly, daily, monthly, and annual amount of profit made on crypto investment.• The app calculates ongoing cost, fixed cost, total profit, provides breakeven, tells the number of coins that would be mined according to the user’s input.• Created documentation of the app.• Thoroughly and routinely updated the code and added new features as required.• Worked with IT manager, director, and other developers to discuss various programming projects and provided useful input and feedback.• Report to branch manager and IT director with the log of daily tasks performed.• Managed and ran queries on a SQL based database.• Provided Tier1,2 and 3 IT support to clients, employees, and company partners.• Set up and install all the hardware and software necessities for the new employees and sometimes upgrade as needed for the existing employees.• Thoroughly and routinely updated and monitored the eClinicalWorks app and added new features and forms as required.• Routinely traveled across different locations of Riceland Healthcare to update and resolve IT issues as required.

• Providing technical support to the data center and resolving tickets without breaching the SLA.• Maintaining, monitoring, and troubleshooting the LAN (local area network) and WAN (wide area network) controllers, servers and all the other devices operating in the data center.• Communicating electronically as well as in person with the network users who are facing technical issues and rectify the problems, resolve them, and document the process.• Cable management, installing and labeling Cat 6 copper cables and fiber optic cables.• Attending the meetings regarding application upgrade and redesign, data center’s infrastructure upgrade for data center’s betterment and other software installation.• Servers, routers, switches, and other hardware installation in the data center.• Creating identified problems and their solution report for other analysts in the team and for the users as an advice as well, who reported the issues.• Supervise and train new team members.• Research about the solutions for certain technical issues and implement them appropriately.• Creating networking ports matrix as required.• Creating data center’s devices inventory spreadsheet and updating the list as required.• Providing internet support to the users and troubleshooting the internet problems faced.

• Provide support to the students and faculty.• Provide excellent customer service.• Troubleshoot IT related issues.• Set up Microsoft Surfaces and I-Pads for the students and faculty according to the course requirements.• Assist and provide faculty and students with their technical needs.• Install printers, troubleshoot, maintain and oversee them.• Make sure all the hardware and software are working fine within the lab.• Be available and visible to the lab attendees (faculty and students) all the time.• Provide answers to any kind of question asked, provide maximum support, information and service to the lab attendees.• Set up and install hardware, software, projectors and any kind of technical equipment for the classes that are held in the lab.

• Involved in performing IT audit and Data analysis activities at major financial institutions, IT organizations and telecommunication entities.• Testing operating effectiveness of IT General Controls around key financial application systems. IT General controls included Access security, program changes and data center & network operations.• Preparation of audit documentation and development of IT audit recommendations to help audit clients improve their IT internal control environment.• Performed data cleansing of large volumes for client’s data for data analytical (fraud analysis) procedures. • Managed data analysis assignments to ensure timely completion of deliverables for respective clients.• Evaluated processes, risks and controls.• Audited IT processes and IT systems against regulations, standards and good practices.• Facilitate meetings, validate findings and obtain agreement.• Ensure the organization/client is following the ISO 27001 standards and propose solutions to stay in compliance with ISO 27001 standards if needed.

• Worked as an Active directory administrator.• Was responsible for basic networking tasks, installation and maintenance services.• Provided support to users and network administrators.• Performed configuration and testing of any new hardware and software.• Performed installation, and configuration on hardware and software used in the organization.• Maintained, monitored and troubleshooted the organization’s hardware and software.• Performed update for the systems when needed.• Was responsible for the installation, configuration, troubleshooting and maintenance of the printers.• Installed and operated Windows desktop and Windows server operating systems• Performed TCP/IP networking and provided hardware maintenance and repair.• Assisted the network manager and IT manager with support requests.• Printed access cards for employees and managing the door access systems.• Performed backups for employees’ machines through image technology.• Managed the wireless routers and access points.• Installed Antivirus to all desktops, laptops and servers.• Set the IP phones for employees.• Made Cat 5 e network cables where required.• Provided support for MAC and Windows platform.• Troubleshooted and provided support for Mobile phones and all the technology gadgets used in company. • Escalated IT issues to IT manager where necessary.• Provided troubleshooting and resolved any technical issues.• Provided support to on site and remote users and clients.