Led and managed technical products from ideation to launch, resulting in annual revenue growth, cost savings, and increased repeat customer for trips line of business with a customer-first approach. Collaborated with cross-functional teams including Engineers, UX designers, BI, systemengineers to drive complex programs within aggressive timelines to meet business goals. Successfully led team of 6 program managers.

Responsibilities:• Provide a fast and easy-to-use frictionless shopping experience to travelers looking to book a property.• Adapt the "maker" team process with the "fluid squads model”.• Demonstrated ability to work through ambiguity, own the problem space, use technical judgment, help design solutions, align multiple engineering teams for delivery and drive execution. • Identify feature opportunities and define product roadmap as the customer and business… Show more Responsibilities:• Provide a fast and easy-to-use frictionless shopping experience to travelers looking to book a property.• Adapt the "maker" team process with the "fluid squads model”.• Demonstrated ability to work through ambiguity, own the problem space, use technical judgment, help design solutions, align multiple engineering teams for delivery and drive execution. • Identify feature opportunities and define product roadmap as the customer and business representative.Key achievements• Provide fast and frictionless shopping experience to customers by improving custom Page Usable metric from 12.5s to 7.5s. Implemented guardrails, dashboards and alerting to catch any degradations before hitting production. • Drove AWS cost savings for Lodging Line of Business in response to COVID-19 contributing to $10M in savings.• Launched large party search feature that allows customers to search and book group accommodations for a party involving 4+ people which 18% of overall standalone searches. This feature opened up 25% more inventory leading to cheaper prices by including multiple room types such as vacation rentals. • Tackling multiple traveler problems by identifying quick wins (TnL’s, A/B testing) that will improve the customer experience and ultimately drive GP value across the shopping path.• Built a Homebase support process to facilitate collaboration with external teams, maintain a high quality of platform by prioritizing issues based on their GP impact to improve customer experience. Show less

Responsibilities:• Contribute to business and product strategy, provide direction for the team and build plans.• Provide leadership in strategic architectural direction and technology choices for the Flights shopping experience and beyond• Manage and grow a team of software engineers and TPMs and provide guidance, mentorship and support.Key achievements:• Successfully led the team to build a +/- 3 days flexible fare calendar feature on the flights search results… Show more Responsibilities:• Contribute to business and product strategy, provide direction for the team and build plans.• Provide leadership in strategic architectural direction and technology choices for the Flights shopping experience and beyond• Manage and grow a team of software engineers and TPMs and provide guidance, mentorship and support.Key achievements:• Successfully led the team to build a +/- 3 days flexible fare calendar feature on the flights search results page which helps customers find the cheapest dates for their flights, generating $7.5M of incremental conversion upside.• Drove the strategy for improving mobile user experience and conversion by optimizing layout, content and relevancy to drive customer satisfaction by implementing 30+ TnL’s across multiple features and globally rolling them out to 23 points of sale.• Develop the team roadmap and prioritization activities. Effectively handle trade-offs between cost, schedule and customer benefit; and provide technical direction and guidance.• Effectively prioritize multiple competing activities based on risk and business needs.• Successfully led team of engineers and TPMs.• Experienced in vendor staffing and full time recruiting. Show less

• Owned the automation strategy for flight search results and details page.• Created the pre-checkin pipeline for early bug detection and drove the process change for adoption across pods.• Owned automation and deliverables during 3 platform migrations that the product underwent (Emain to NGUI to responsive to Flex).• Worked towards bringing the UI automation pass rate from 60% to 99%.• Introduced mockjax stubbing mechanism to test Ajax data.• Implemented functional, UI… Show more • Owned the automation strategy for flight search results and details page.• Created the pre-checkin pipeline for early bug detection and drove the process change for adoption across pods.• Owned automation and deliverables during 3 platform migrations that the product underwent (Emain to NGUI to responsive to Flex).• Worked towards bringing the UI automation pass rate from 60% to 99%.• Introduced mockjax stubbing mechanism to test Ajax data.• Implemented functional, UI (E2E), performance, stress, automation (desktop, mobile, tablet) and also worked towards reporting and alerting for any degradations. Show less

Windows Mobile, Lab support and Sync team:•Automated the pre and post processes using PowerShell scripts to perform perf, memory and daily automation runs. •Implemented test portal feature request using PHP for automation pass rate comparison between branches for different teams. Feature helps in determining dips in pass rate especially during FI/RI/.•Contributed in implementing test automation for Visual voice mail feature and general POP/Imap cases

Windows Mobile, Time Management team :•Contributed in automating around 200 UI tests for the Calendar application for features like Views, Summary Card, I’ll Be Late, creating a meeting, Reply/Reply All to meetings. •Modified and ported old area library code, helper methods and test files per the new design which helped in saving time and resources for re-designing and re-implementing the individual features. This change affected more than 5 teams and 250 files. •Implemented… Show more Windows Mobile, Time Management team :•Contributed in automating around 200 UI tests for the Calendar application for features like Views, Summary Card, I’ll Be Late, creating a meeting, Reply/Reply All to meetings. •Modified and ported old area library code, helper methods and test files per the new design which helped in saving time and resources for re-designing and re-implementing the individual features. This change affected more than 5 teams and 250 files. •Implemented native version of memory plug-in for tracking the duration and memory usage for a given duration in MB over the course of the scenario. Also created a managed wrapper for the calendar test code. Show less

Windows Mobile, POOM team:•Implemented test case automation for Unified Store API and PIM items like Appointments, Tasks and Notes.•Contributed towards achieving an extremely high automation pass rate (from 80% to 99.67%).•Migrated (~250 tests, ~85%tests) POOM tests from pett2 to tux harness to be compatible with other teams.•Significantly contributed in improving the BVT and xBVT area and overall code coverage.

1. Onsite Co-coordinator - LexisNexis NewBuilds 2. SDET - Smart Relate Functionality 3. Analyst - Company News Feed 4. Tester - State Tax Reporter TOC Consolidation