Shahid A. Email and Phone Number

As an experienced Executive with a demonstrated history of working in the logistics and marketing industries, I have honed my skills in data analysis, operations management, and team leadership. My expertise in identifying and solving business problems through data and analytics has been essential in achieving operational efficiency and customer satisfaction.Currently, I am part of the Ecom Fulfillment Service at Ecom Express Limited, where I work closely with the Operations, Revenue Assurance, and HR teams to define KPIs and performance metrics, ensure cost optimization, manage manpower on the ground level, and analyze daily operations performance. I am also responsible for creating daily PAN India dashboards and conducting weekly client performance reviews, as well as developing dashboards as per management requirements.Prior to my current role, I was a MIS Executive at Fortune Marketing Pvt Ltd, where I gained experience in dispatch, inward, and workshop departments. In the Dispatch Department, I managed inventory, prepared reports, coordinated with courier partners, and handled team management. In the Inward Department, I handled team management, prepared reports on customer pending material, advance buffer material, and available stock, and worked closely with the ERP and SAP teams to resolve application bugs and errors. In the Workshop Department, I managed team productivity, project assignments, and spare parts and components management, among other responsibilities.Before joining Fortune Marketing Pvt Ltd, I was a Co-ordinate & MIS Executive at Vertex Customer Management India PVT LTD, where I was responsible for daily, weekly, and monthly dashboards, as well as monthly, weekly, and daily field performance. I also coordinated with support functions and handled team management.With my extensive experience in operations and data analysis, I am confident in my ability to deliver results and exceed expectations. I am always eager to learn and grow in my field, and I am excited to take on new challenges and opportunities in the future.