• Partner with Sales, GTM, Partner, Finance, and SA team to evolve the operating rhythm of the business, and improve operational inefficiencies• Develop QuickSight dashboards for the global Customer Experience (CXE) sales team and its family of products• Write SQL queries for ad-hoc data extraction, analysis, and import into BI tools• Deep-dive into data to find customer buying patterns and product implementation trends to improve forecasting• Develop a program to track customers’ implementation progress for their purchased CXE seats, giving visibility to sales leadership into risks, issues, and challenges• Manage Annual Planning activities for global CXE sales team, including territory planning and quota setting• Created a mechanism for sellers to request and track in-year account changes

• Created and optimized new and existing operational mechanisms• Performed deep dive analyses to find actionable trends and patterns• Collaborated with Finance, Data Science, GTM, Partner, Sales, and SA teams to maximize revenue output• Drove monthly analytics meetings, reporting, and forecasts for Sales Leadership and key stakeholders• Created enablement documents; lead enablement sessions for sales teams• Managed Annual Planning activities for US Commercial Greenfield sales team, including segmentation, territory planning, and quota setting

• Partnered with PMs, Sales, and Marketing teams to develop GTM and operational strategies• Revamped and automated the entire sales reporting structure for the Advanced Technology Group• Developed and performed white-space analyses to track competitive information, and find new/up-sell customers• Analyzed pricing trends; recommended pricing floors and ceilings based on customer size and close rate success• Led monthly analytics meetings, with PMs and marketing teams, to understand effectiveness of various marketing programs and campaigns• Created and maintained dashboards to track effectiveness of sales programs and pipeline, allowing for data-driven strategic decisions in real-time• Optimized the marketing lead conversion rate by improving the lead scoring system• Developed and implemented analytical models to forecast pipeline and win percentage, allowing sales leadership to adjust sales coverage and strategy• Automated manual processes to improve operational efficiency for the Channel and Sales Operations teams• Monitored product pricing across GEOs and segments• Created content for QBRs and BOD meetings; performed ad-hoc analyses for VPs and C-Suite executives

• Enabled data-driven strategic decisions by creating multiple Tableau dashboards from large data sets using various data sources, including Salesforce, Dun & Bradstreet, Pidgin, and SAP• Cross-collaborated with BUs and third-party vendors to develop, implement, and optimize new processes• Developed dashboards that determined the threshold number of days needed to win an opportunity, segmented by BU and product • Created and maintained monthly reports for opportunities and bookings for the Global 2000 and Fortune 1000 lists• Tracked the number of licenses in the field for various products, enabling knowledge of continuous customers, new customers, and cancelled customers • Spearheaded a project that defined and monitored KPIs for web traffic through multiple ROI and TCO tools, allowing BUs to engage new customers and improve user experience• Performed competitive intelligence analyses and reported on VMware’s engagement with our competitors’ customers• Triangulated revenue and bookings information to ensure accurate reporting• Performed ad-hoc analyses for executive level requests

• Improved strategic alignment across business units by publishing common marketing assumptions, which forecasted wafer supply across all devices and customers for five years• Conducted quarterly Lockdown meetings with account GMs to understand and align on wafer spending and capacity assumptions for the Applied Materials’ customers• Collaborated with cross-functional teams, including business units, sales teams, and marketing teams, to optimize sizing models, which improved forecasts for revenue and TAM• Compiled, summarized, and maintained business intelligence reports on major customers and competitors to create KPIs and scorecards• Benchmarked company’s performance by developing competitor revenue forecasts• Created a theoretical War Game to gather intelligence on how customers could react to various market scenarios• Semi-automated Sales & Opportunities analysis, reducing processing time by 85%• Analyzed and presented external annual market share materials to Executives, VPs, and business units; used Think-Cell to create market share Mekko chart • Developed a relationship with external analysts to gain insights into market trends and their forecasting methods to improve company forecasts• Supported Investor Relations and FP&A by providing revenue forecast, market share, and individual segment information

• Provided strategic recommendations for the CVD division by developing complex models to forecast CVD revenue and TAM• Reduced quarterly submission processing times by >50%• Benchmarked Applied Materials’ performance in the CVD market by providing business intelligence on the CVD market, its competitors, and products• Triangulated CVD revenues, market sizes, and forecasts by collaborating with cross-functional teams, including global sales, corporate marketing, and business management teams• Analyzed market data to track the revenue growth for Applied Material’s CVD division• Finalized quarterly/annual revenues and forecasts with FP&A team• Prepared executive-level presentations for annual and quarterly business reviews

• Global liaison between account teams and business units to develop strategies and understand key customer needs• Developed processes and products to meet key customer needs• Successfully launched new tools and films at customer sites, leading to increased customer trust and tool purchases• Center of excellence for training incoming account process engineers

• Lead process engineer for two new PECVD chamber platforms• Developed game-changing films with varying properties by experimenting with novel precursors and materials• Maintained market share for amorphous carbon hardmask films• Inspected various integration patterns using CD SEM pre and post deposition• Trained incoming process engineers on deposition and measurement tools• Implemented and started several chambers at customer sites in Asia• Prepared and presented daily and weekly status updates to upper management

• Wrote Standard Operating Procedures (SOPs) for pilot plants• Developed and executed test plans for reverse osmosis membrane pilot; results and recommendations were implemented into the desalination plant Phased 2 expansion• Compiled summary reports on the testing results of the Desalination Pilot and the 2-year start-up report for Ultrafiltration Membrane water treatment facility• Developed and maintained historical data records for all treatment plants

• Generated and characterized copper-indium-selenium and copper-indium-gallium-selenium solar cells• Analyzed crystallography, composition, and bonding structure using SEM, XRD, SIMS• Co-authored on several extended abstracts and oral presentations• Published in Thin Solid Films 524 (2012) 20-25

• Generated two types metal oxide materials via electrochemical and sol-gel synthesis for fuel cell applications• Characterize synthesized materials by cyclic voltammetry and other electrochemical methods• Skilled in use of X-ray diffraction, potentiostats, multimeters, fiber optics, xenon lamps, gas chromatograph, and LabView

• Internship through the National Nanotechnology Infrastructure Network (NNIN)• Received 1 of 3 internships positions (out of 300 applicants)• Developed reactive ion etching processes for III-V metals and other semiconductor materials• Experienced in use of profilometer, ellipsometer, SEM, AFM, optical microscope, RIE, PECVD, and photolithography• Presented results with technical reports, oral and post presentations