Shahid Qureshi Email and Phone Number
A seasoned professional with over 21 years of rich experience with a demonstrated history of working in the outsourcing/offshoring (Utilities & Energy domain) industry in translating business vision and strategy into operational tactics, initiating & supervising business transformation and productivity initiatives that systematically improve operational execution. Proficiency in managing service delivery operations with a key focus on identifying accounts, defining SLAs, automation, and contracts, SOPs; skilled in ensuring optimal utilization of capacities/resources and handholding of business partners & key stakeholders.Feel free to write to me at shahid1510@gmail.com anytime!
Exl
View- Website:
- exlservice.com
- Employees:
- 20487
-
Senior Manager- Client OperationsExl Mar 2006 - PresentPune, Maharashtra, India
-
Manager - Client OperationsExl Mar 2006 - Jan 2023Pune Area, IndiaExcellence in managing entire process operations & RPA team with a team of 4 Deputy managers and 2 Assistant managers, 150+ Operations team members, analysts, subject matter experts (SME), and MI to accomplish corporate plans & goals successfully o Played a key role in the transitioning 5 onsite operations processes from UK to Pune and 5 offsite (remote) transitionso Successfully deliver 10+ consulting and process automation projects at onsite & offsite locationso Successfully generated revenue ( 1.3 M + - Annualized savings) with FTEs saving (~35+ FTEs - Recurring savings YOY) o Won 25 FTE worth of business deals worth £1 Million after setting up Service Delivery capability for UK-Utility client o Maintained SLA performance at 100% focusing on clients’ business needs as well as productivity improvements
-
Customer Service RepresentativeE2E Serwizol Mar 2005 - Mar 2006Pune, Maharashtra, India
-
Quality Assurance SpecialistRaymonds International Jun 2002 - Nov 2004Yavatmal, Maharashtra, India
Shahid Qureshi Education Details
-
Mathematics
Frequently Asked Questions about Shahid Qureshi
What company does Shahid Qureshi work for?
Shahid Qureshi works for Exl
What is Shahid Qureshi's role at the current company?
Shahid Qureshi's current role is Operation Management | Consulting | Digital Transformation | Transitions | Agile Scrum Master | Six Sigma Black Belt | Data Science.
What schools did Shahid Qureshi attend?
Shahid Qureshi attended Nagpur University.
Who are Shahid Qureshi's colleagues?
Shahid Qureshi's colleagues are Teruna Roy, Muthumeenatchi Kannan, I`i`i I, Abin Thomas, Raj Kumar, Himanshu Sisodia, Rahul Aggarwal.
Not the Shahid Qureshi you were looking for?
-
Shahid Qureshi
Mumbai -
-
1tftus.com -
Shahid Qureshi
M.Com | B.Com(Hons) | Student At Amu | Economics & Finance | Taxation | Financial Planning | Human Resource Management | Marketing |Mathura
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial