Jay Shah Email & Phone Number

Toronto, Ontario, Canada

• Implemented test-driven development (TDD) methodologies for relational database management systems (RDBMS), resulting in a 15% increase in code maintainability.• Led development and maintenance of enterprise-level Java applications using Spring Boot, Spring Security, and Spring JPA Repositories• Designed and implemented Restful web services using Java 8 and Spring Boot Framework, improving system integration efficiency by 40%• Orchestrated CI/CD pipeline implementation using Git… Show more • Implemented test-driven development (TDD) methodologies for relational database management systems (RDBMS), resulting in a 15% increase in code maintainability.• Led development and maintenance of enterprise-level Java applications using Spring Boot, Spring Security, and Spring JPA Repositories• Designed and implemented Restful web services using Java 8 and Spring Boot Framework, improving system integration efficiency by 40%• Orchestrated CI/CD pipeline implementation using Git and Jenkins, reducing deployment time by 60%• Developed and optimized complex SQL queries for Oracle databases, improving query performance by 35%• Collaborated with cross-functional teams in an Agile environment, participating in daily stand-ups, sprint planning, and retrospectives• Conducted code reviews and mentored junior developers, ensuring code quality and best practices adherence• Implemented secure communication protocols using SSL for inter-application connectivity• Utilized Azure Cloud services for application deployment and monitoring through Splunk, Azure Log Analytics and Dynatrace• Successfully resolved production issues through root cause analysis, maintaining 99.9% system uptime Show less

Barrie, Ontario, Canada

• Actively Monitoring performance and availability of systems, applications, and links to ensure full bank functionality across North America• Supports other IT development and engineering teams by providing information/reports/data regarding infrastructure and applications performance, inbound calls, incidents, and changes as requiring by standard operating procedures.• Works with development teams to build solutions that are utilizing the enterprise monitoring/logging, are… Show more • Actively Monitoring performance and availability of systems, applications, and links to ensure full bank functionality across North America• Supports other IT development and engineering teams by providing information/reports/data regarding infrastructure and applications performance, inbound calls, incidents, and changes as requiring by standard operating procedures.• Works with development teams to build solutions that are utilizing the enterprise monitoring/logging, are “self-healing”, and require minimal to zero maintenance.• Analyzed workload and batch processing data in the ESP (CSF) system, identifying areas of inefficiency and recommending process improvements that resulted in a 20% reduction in processing time.• Implemented new data validation protocols for the ESP (CSF) system, resulting in a 15% decrease in errors and ensuring accurate data processing.• Collaborated with cross-functional teams to design and implement a comprehensive training program for new users of the ESP (CSF) system, resulting in a 30% decrease in onboarding time.• Implemented new incident management process through ServiceNow, resulting in a 30% reduction in average resolution time and a 20% increase in customer satisfaction ratings.• Developed and implemented a comprehensive IT support system for multiple technology areas, resulting in a 30% decrease in average response time to user inquiries.• Implemented root-cause analysis techniques to identify and resolve recurring issues within the information systems, leading to a 40% reduction in system downtime.• Provides initial triage, investigate, and resolve incidents. Implemented automated code from production support to resolve incidents, resulting in a 30% reduction in average incident resolution time. Show less

Ontario, Canada

Applications Analyst in the Systems Operations Centre • IBM Mainframe using ESP and Cyber ark• Monitoring performance and availability of systems, applications and links to ensure full bank functionality across North America• Monitoring the bank’s Offline Workload and batch processing through ESP (CSF)• Providing level 1 Unix and DOS administration• Incident management using ServiceNow while following the in-place ITIL process

Ahmedabad Area, India

• Collaborated with cross-functional teams to define, design, and deliver new features for enterprise applications• Developed and maintained high-quality software applications using Java spring boot and related technologies• Implemented comprehensive unit tests, achieving 95% code coverage and ensuring code reliability• Utilized Git for version control and participated in code reviews to maintain code quality and organization• Gained extensive experience working in Linux… Show more • Collaborated with cross-functional teams to define, design, and deliver new features for enterprise applications• Developed and maintained high-quality software applications using Java spring boot and related technologies• Implemented comprehensive unit tests, achieving 95% code coverage and ensuring code reliability• Utilized Git for version control and participated in code reviews to maintain code quality and organization• Gained extensive experience working in Linux environments and implementing Restful APIs• Created automated unit tests using test-driven development (TDD), which improved code maintainability and facilitated smoother integration of new features. Show less

Computer Programmer, Computer Science

o Enterprise Application Development, Security, Java/C/VB Programming, IT Project Management, Database Programming, Web Design, Computer.

Bachelor Of Computer Application, Computer Software Engineering, A

o Have completed my bachelor with 6.4 CGPA at the Som-Lalit College of Computer Application - Gujarat University. o Key Subjects are C.