Family Support

- Selecting/picking Go Vita products to prepare to be sent out to stores. - Packing containers and bags with store orders. - Scan and record products to ensure the store is being sent the correct order. - Demonstrated ability to lift heavy items. - Manual handling of warehouse equipment.

- Organisation of documents to be distributed. - Deliver forms to residential dwellings as per predetermined route. - ADHOC duties as directed by the supervisor. - Arrange the collection of census documentation. - Data entry recording of information collected.

- Assist in the recruitment and training of all new staff. - Responsible for arranging the staff shift roster. - Broad knowledge of applicable food handling and safety policy and procedures. - Accurate money handling and EFTPOS skills. - Provide fast, efficient and friendly service to customers over the counter. - Demonstrated knowledge of KPI's and ability to meet these targets on a weekly/monthly basis. - Assist with budgeting of food and labour costs. - Balancing and reconciling daily cash sales and float.

- Provide customer service in a call centre environment.- Reducing Credit Exposure by risk analysis and debt management of an assigned ledger.- Collection of outstanding accounts.- Identify and eliminate action resolving customer disputes on a timely basis.- Planning ahead to eliminate and minimise future escalations that may occur.- Achieving monthly set targets.- Forwarding copies of invoices to customers.- Accounts reconciliation and credit card payments.- Maintaining ledgers.

- Provide support training for all new staff with product details and pricing.- Provide a professional and efficient service to customers. - Hiring new staff and maintaining staff rosters.- Participate in creating a winning team within Delifrance.- Ensure all aspects of health, safety and security training are observed.- Co-ordinating customer requirements.- Contribute to Delifrance targets and achieving each target weekly and monthly.- Provide training visits for Sydney metro area and train staff on new and efficient work techniques on how to be a successful coffee shop.- Launching new products.- Budgeting food and labour cost.- Serving customers and cleaning.- Co-ordinating staff meetings.- Prepare food preparation and balancing daily cash.- Co-ordinating customer requirements with other departments.- Responsible for checking, collating and batching weekly timesheets for staff.