Shahnaz Sultana Email & Phone Number

Nottingham, Gb

• Receiving and interpreting commercial data from a variety of sources and providing management information to enable informed decision making.• Developing a data and systems strategy to ensure the Commercial department has the right tools to work efficiently and effectively.• Leading on benchmarking across DHSC, ALBs and Central Gov department • Developing commercial dashboards with data taken from Atamis (e-Procurement system) and other systems.• Leading on Atamis Health Family Data Quality Working Group on behalf of NHSBT. • Seeking opportunities across functions to rationalise and standardise processes to achieve efficiencies.• Monitoring and managing the Commercial dashboard(Atamis, Excel & Power BI).• Improving savings recording for the Commercial department.• Providing accurate and timely commercial reports, including ad-hoc monthly, quarterly and annual reports on progress activity, and savings.• Receiving and interpreting commercial data from a variety of sources and providing management information to enable informed decision making.• Improving accuracy of the Commercial pipeline on Atamis, align with Directorates’ pipeline and ensure this is always kept updated.• Handling complex, sensitive information on a regular basis.• Drawing on a wide range of quantitative and qualitative evidence sources to undertake analysis and draw sound conclusions and insight from complex data.

Nottinghamshire, England, United Kingdom

1.Supported project managers by setting up project management documentation in line with the Project Management Framework (using Smartsheets), and supported managers to complete all stages of the project cycle to required standards and deadlines.2.Supported managers with updating and maintaining the ‘Resource Planner’ and other finance tools (in Smartsheets and Excel) to help plan and track team resources and financial performance, and to inform business development decisions by managers. 3.Supported director and senior managers with tracking delivery of projects across the region, through quarterly business plan tracking and through developing directorate dashboards (using Smartsheets, GIS and CRM).4. Ensured customer relationship management (CRM) and other internal information management systems up to date.5.Provided team leadership and line management to a small administration team (currently one Administration Officer in Peterborough, and one Regional Support Officer in Birmingham) and ensured cohesive admin team to support the wider Directorate.6. Acted as the Hub Manager in the Nottingham Hub, ensuring the smooth running of the office, e.g. liaise with the landlord, office equipment suppliers, sorting any logistics and ensured compliance with H&S, overseen the office budget, and inducting new starters to the Hub.7.Provided PA support to the Director, managing the Director’s diary, arranged meetings and scheduled activity with attention to detail and proactive planning that ensures time is available for meeting preparation, forward planning etc.8.Supported senior managers in the region in fulfilling their responsibilities by providing assistance for priority tasks as required, including tasks such as: arranging meetings, minute-taking and following up actions, supported recruitment activity, supported communications and marketing activities, supported bid writing, and worked flexibly as part of the team to support activities and events.

Nottingham, England, United Kingdom

• International Student Ambassador of University of Nottingham 2021-2022• Written blogs for the University of Nottingham website to share experience of Student life in Nottingham.• Conducted campus tour for potential students, parents, and agents.• Attended webinars and call campaigns to promote the University’s courses, facilities, and campuses and to handle inquiries from prospective students.

Dhaka Bangladesh

• As master data lead and SAP key user I got the opportunity to work as a middleman between the business users and IT functionals in extracting, organizing, and translating business requirements to IT partners to incorporate new processes in SAP. • Worked with Unilever and GSK integration Project team for Master data configuration in ERP system (SAP, BW & HANA).• Worked with many process improvement projects in ERP including non-company free item’s inclusion in SAP from the previously manually managed sale/invoice. Under this project, I had to explore many FICO (finance), SD(sales and distribution), and MM (material management) module T-codes (transactions) in SAP. This project aimed to correct calculation of transportation volume and cost and improved stock accuracy. • Led a team for managing Master Data of Customer, Vendor, Price & Material. Ensured process documentation. Performed UAT in systems like R1Q/R2Q for many projects.• Monitored the daily process flow from order generation in SNC to invoice completion in SAP and troubleshot by own in case of any failure or contracted IT or support team when required.• Managed relationships with the planning, markets, customers, and the factory for smooth delivery and drove service improvements into the markets.

Dhaka

• Conducted regular conversation and email communications with planning and the markets to ensure excellent customer service by the factory measured by Pack fill rate/CCFOT (on time in full).• Coordinated between the market and planning to meet up the challenging demands of the customers by ensuring that the factory receives the most reliable short and medium-term demanded products.• Worked with SAP (ECC) MM & SD module for Master data Management and sales order invoices. Worked in SNC system (SAP) for 200+ distributor norm generation and cover days calculations. Innovated dynamic lock for customer order page. • Reviewed and analyzed customer complaints and followed by the development of the corresponding action plans to eliminate future occurrences.• Coordinated with all depots to adhere to CP/Non-CP stock allocation.• Coordinated with Supply planning regarding customer requirements in advance to meet the sales target of the month. This helped monitor changes in market demand giving sufficient time for the planners to react.

Chittagong,Unilever Kalurghat Factory

• Managed RPM Warehouse (170,700 sqft) consisting of over 650 SKUs. Worked towards identifying root causes in case of any inventory deviation via causes and effect analysis. • Managed optimal stock levels to ensure timely availability of RPM through addressing imbalances between supply and demand position, regular and random Stock count & stock reconciliation as per A B C classification, and conforming to safety, security, TPM, and Hygiene (managing expiry and obsolete stock).• Coordinated the shipment of inventories from the 3p warehouses to 3p/external factories/ Calculated Days on hands & critical stock. Ensured the right stock is transferred in the right location.• Led and managed the performance of a team comprising of 20 to deliver the manufacturing team accurately and in a timely manner.• Drove and introduced KPIs related to inventory management. • Supported Safety programs and compliance to ensure a safe work environment for all associates.• Worked with SAP (ECC) MM module for material management. Innovated the batch Management for RMs by innovating changes in the ERP system called SAP.• Ensured adherence and proper documentation of process and faced PWC and Deloitte audit. • Worked with SAP (ECC) MM module for material management. Monitored and coordinated daily receipts, issued to the production floor, and shelf-life in SAP. Ensured physical stock matches with SAP stock through on-time good receipt, quality clearance, COGI clearance, and stock count Helped the FICO team in COGI clearance in SAP as month-end activity.• Eliminated the manually managed RM shelf-life report maintenance on the excel file and incorporated it in the SAP ERP system. It has eradicated the tremendous manual effort of inputting data in an excel file, ensured lesser shelf-life stock to get issued first, and eventually reduced write-off reduction of stock due to shelf expiry.

Master'S Degree, Supply Chain And Logistics Management

Bachelor Of Business Administration (Bba), Marketing

Higher School Certificate, Business Studies

Secondly School Certificate, Science