• Manage necessary administrative, procurement and logistics support to ensure effective and efficient operation.• Manage, supervise and coordinate the activities and operations of the Administration department in coordination with other departments including planning, purchasing, budgeting, and accounting (as required).• Ensure compliance with all safety regulations and maintain a safe working environment for employees• Perform a variety of Personnel Administration functions, review & update job descriptions, evaluation of performance and conduct annual appraisals.• Oversee office property management and ensure all office facilities are in good operating status.• Ensure logistical support and quality service for organized events, workshops, and conferences.• Ensure regular repair and maintenance of office utilities to ensure effective and continuous office operations.• Identify and manage feasible, available transport options, requirements, route and schedule planning.• Responsible for office and canteen breakfast & lunch management, supplies including guest entertainment issues.• Manage a team of office assistants to ensure the cleanliness of the office compound.• Manage internet and communication facilities including corporate mobile phone services. Key Achievements:• Promoted to manager within 1.5 year.• Developed iSocial’s procurement policy.• Generated revenue generating idea through internal resources.

• Develop and manage financial forecasting and resources for smooth procurement, logistics and office management operations.• Ensure cost-effective procurement as per stipulated policies of iSocial and stakeholders, where applicable.• Monitor subcontracts and purchase orders issued to vendors and follow up as necessary to ensure compliance with terms and conditions.• Maintain a database of vendors supplying goods and services including car hire, hotel and workshop venues, office consumables and stationery, internet services, printings, courier service, etc.• Oversee contracting and renewals of office and other rental leases.• Identify opportunities for cost savings and process improvements in the procurement process.• Coordinates staff travel arrangements as required including local transport, booking flights, and hotel accommodation.• Provides logistical support and ensures quality service for all events, workshops, and conferences organized.• Provide administrative, logistical, and procurement support to the district hub office, including the establishment of the new office, transportation arrangements, and the ongoing operations• Asset management and maintaining logistics and assets register as per Company policy. Key Achievements:• Set up six new district hub offices• Running office activities without any interruption during the Covid-19 pandemic with necessary safety precautions.

• Operational liaison maintains with INGOs like FHI360, World Vision and local outreach partners for service delivery purposes.• Monitor daily operational functionality and technical support for system interruption for Aponjon service delivery.• Prepare reports as monthly, quarterly and need basis for FHI360, World Vision, Outreach and other partners.• Develop and implement standard engagement and communication packages for outreach partners as well as individual proposals at different levels. Key Achievement:• Successfully completed service delivery contracts with INGOs and local partners as a team lead.• Introduced logistics and meeting room automation system.

• Lead the outreach partnership of Aponjon mHealth service• Assigned to identify potential outreach channels for customer acquisition to the Aponjon mHealth service • Maintain regular partnerships with the pool of existing partners in the pipeline with strong business development opportunities.• Develop and implement standard engagement and communication packages for outreach partners as well as individual proposals at different levels.• Prepare Memorandum of Understanding (MoUs) and Partnership Agreements with outreach partners (INGOs, NGOs, LNGOs) through ensuring a win-win situation• Prepare training tools, training manual and guidelines for different level of training and conduct training as need basis.• Monitor and motivate outreach partners to ensure their client acquisition target Key Achievement:• Build up more than 30 successful partnerships with local NGOs to increase the acquisition of Aponjon mHealth service• Increased customer acquisition almost double within six months

• Communicate and follow up regularly with the outreach partners to ensure their client acquisition target• Develop training manual, training presentation and facilitate training for outreach partner’s field force and community agent. • Prepare incentive payment reports based on successful customer acquisition and disburse incentives through digital financial system to the agent of outreach partners.• Provide client acquisition report, incentive disbursement report and orientation/training/refreshers report to internal and external stakeholders.• Field visit for outreach partners activity monitoring and taking feedback from the partners management, community agent and customer level.• Provide necessary guidelines and support to outreach partner field forces to ensure their monthly and quarterly customer acquisition target. Key Achievement:• Developed ToT training manual for outreach partners

• Oversee office management at the district level as the focal person.• Effective liaison and coordination with govt. health and family planning manager and different partners working in maternal and child health at the upazila and union levels.• Prepare a remedial action plan by geographic location, causes and delays using verbal autopsy findings.• Implement an action plan at the local level through inputs from GoB and MNHI partners.• Conduct verbal and social autopsy at community and death review at the facility to find out actual causes of death and to reduce maternal and neonatal deathsKey Achievement:• Learned to coordinate with higher levels govt. officials.• Identified the root causes of maternal and neonatal death for policy making level to reduce maternal and neonatal death.

Overall responsible for the operation of the Rural Health Center (RHC) at Shariatpur.Specific responsibilities are: • Manage all aspect of the Rural Health Center operation at Shariatpur including but not limited to HR, General administration, Procurement, Logistics, Financial management, Service delivery etc.• Liaison, communication and collaboration with upazila health and family planning manager of GoB and health-based NGOs.• Lead a building construction for health center and interior works from scratch level as health center manager.Key Achievement:• Lead to established a new Rural Health Center at the remote area for marginalized people.