Shahril Anuar Jamaludin Email & Phone Number

Dewan Akauntan, Unit 33-01 Level 33 Tower A, The Vertical, Bangsar South City, No 8 Jalan Kerinchi

I'm currently Team Lead for Infrastructure Unit handling Tier 3 and Tier 2 support issues such as:1) managing and delegating my unit2) maintaining hardware i.e. - Nutanix HyperConverged Infrastructure (HCI) - AWS Cloud Infrastructure - Fortigate Firewall and Peplink Load balancer - Extreme Networks Switches - Juniper Mist Wifi APs - Yeastar IP PBX system - Veeam Backup & Replication - Synology Storage3) escalating… Show more I'm currently Team Lead for Infrastructure Unit handling Tier 3 and Tier 2 support issues such as:1) managing and delegating my unit2) maintaining hardware i.e. - Nutanix HyperConverged Infrastructure (HCI) - AWS Cloud Infrastructure - Fortigate Firewall and Peplink Load balancer - Extreme Networks Switches - Juniper Mist Wifi APs - Yeastar IP PBX system - Veeam Backup & Replication - Synology Storage3) escalating issues to the Head of IT as an when needed. I'm also responsible for planning, budgeting & managing IT projects related to Infrastructure.I'm manager in charge on overall IT support during my organisation Flagship events or big conference by giving advise on technical equipment, systems and opening gambit. I'm working closely with other business units or stakeholders to understand their needs and requirements, and will be responsible for translating those needs into technical specifications. Show less

Dewan Akauntan, Unit 33-01, Level 33, The Vertical, Avenue 3, Bangsar South City

Jalan Tun Sambanthan 3, Brickfields, 50470 Kuala Lumpur

HARDWARE 1. maintain the Institute’s networking system to ensure smooth access to resources and file sharing (Intranet & Internet).2. Set up and maintain the IT infrastructure, PCs and peripherals3. Monitor, audit and update the security system for servers, PCs and network.4. Maintain and monitor appliances such as firewall, data / file back-up and etc.5. Maintain availability of general servers such as Network, Active Directory, Hyper-V, e-mail server (back end and front… Show more HARDWARE 1. maintain the Institute’s networking system to ensure smooth access to resources and file sharing (Intranet & Internet).2. Set up and maintain the IT infrastructure, PCs and peripherals3. Monitor, audit and update the security system for servers, PCs and network.4. Maintain and monitor appliances such as firewall, data / file back-up and etc.5. Maintain availability of general servers such as Network, Active Directory, Hyper-V, e-mail server (back end and front end), Database Servers, Internet Access Management/Firewall, Internet Backbone Connectivity, Wireless LAN to remote office, and Anti-virus.6. Minor repair and replacement of parts for hardware failure.7. Call respective vendor for PCs / servers for repair and follow-up of status.8. Maintain and update record of the IT infrastructure, PCs and peripherals for the Institute.9. Prepare and deliver PCs / notebooks for new staff 10. Troubleshoot hardware (i.e PC, servers, printers, scanners) to proper usage of all equipments. 11. To perform 1st level troubleshooting of copier and report to Admin & Events for further action.12. Provide on-site support and hardware installation and system installation during the Institute’s seminars/conferences.13. Conduct maintenance and housekeeping for all PCs on a regular basis.SOFTWARE1. Conduct windows and antivirus update on a regular basis.2. Troubleshoot/install softwares as and required.ADMINISTRATIVE1. Take stock on IT peripherals (i.e toner, ribbons, mouse, keyboard etc).2. Update layout diagrams of PC / Notebook / Printers / Software / other IT Equipment for each floors.3. Update Standard operating procedure on the website.4. Prepare and distribute monthly internet report.5. Customize Internet Report based on special request.6. Create user id (login, system), email for new staff.7. Provide necessary training on application softwares (ie Microsoft Windows/Office, login, email, internet access and etc) to new users within the Institute. Show less

Installation of LAN using CAT 5 cables.PC Maintenance and SalesControl Cyber CafePrinter servicingRegistered company for IT Solutions under ePerolehan - Government Projects

Parit, Perak Darul Ridzuan

Keep track of medicine inventorySupervise low level staff.Clerical works eg KWSP, SOCSO, Banks.Prepare monthly billing to panelsTakes care of company accounts

Kuala Lumpur International Airport

preparing monthly billing for Malaysia Airlines Aircraft based on Passenger Load

Parit, Perak Darul Ridzuan

takes care of company management related tasks including accounts, activities and etc

Bsc (Hons) In Computing & Information Systems

Ncc Advanced Diploma, Computer Studies

Sijil Pelajaran Malaysia, Grade: 2

Sijil Rendah Pelajaran, Agg: 16