Tejal Shah Email & Phone Number

Sunnyvale, Ca

• Estimated the development effort required to create an Android app for the given requirements, carved out the scope and planned the development phase.• Developed an Android app that creates automatic daily user journals by extracting EXIF data from photo gallery and combining it with location information. Integrated Third Party APIs such as Facebook login for user authentication and Google Maps API for location mapping.• Built and hosted a Java server on AWS EC2 instance that receives push notifications from an email server, parses and stores the email content in a MySQL database and publishes a REST API to expose the data. .

Greater New York City Area

• Maintained product backlog for the Client On-Boarding and Anti-Money Laundering (AML) system by managing competing priorities of 9 global client segments.• Provided value-added, innovative and simplified system solutions addressing process inefficiencies and complex business needs through a single global code-base. Documented solutions as detailed and comprehensive functional requirements including preliminary user interface wireframing.• Satisfied ad-hoc business reporting and MIS needs by preparing custom database queries in SQL. Touted as the BI engine of Citi Private Bank. Became the go-to person for clients and peers alike for reporting needs.• Led legacy application retirement efforts by developing data-mapping and conversion logic to migrate 110,000 clients, 250,000 accounts and 1200 users between incongruent systems.• Liaised with development team to conduct requirements and feasibility analysis and actively participated in design sessions.• Strategized the approach for User Acceptance Testing (UAT) and oversaw its execution. Discovered showstopper bugs via application user interface and database testing.• Collaborated with the project team to plan and conduct training sessions and prepare targeted training material.• Prepared project plans, monitored various pre-implementation work streams, and reported overall project health and risks to stakeholders.• Supported information security, application support and knowledge center teams as a subject matter expert (SME) by answering questions, conducting root cause analysis and resolving system issues. Acted as an escalation point of contact for critical issues.• Promotions:~ Senior Business Analyst (Vice President): Sep, 2011~ Business Analyst (Assistant Vice President): Sep, 2009 ~ Business Analyst (Senior Associate): Sep, 2007

Greater New York City Area

• Assist the lead system architect in making Visio diagrams exhibiting end to end system and integration architecture of Citi Investment Research (CIR) platforms. • Lead efforts to retire end of life (EOL) applications; analyze redundant system functionalities for migration to efficient platforms yielding significant cost savings.

Greater New York City Area

• Assist the IT audit team in performing testing of SAS 70 and SOX controls at client site; obtain and process evidence pertaining to the controls and report findings in a test matrix.

New Brunswick, New Jersey

• Troubleshoot hardware, software and networking issues in UNIX, Windows 2000 and Apple MAC/OSX environments for over 300 users (both in person and over the phone). • Perform maintenance routines on various hardware to facilitate upgrade and repair of over 150 IBM PCs and Apple Macintoshes.

Master’S Degree, Software Management

Bachelors Of Science, Computer Science And Finance

Activities and Societies: Desi Intercultural Youth Association (DIYA), NJPIRG

High School, International Baccalaureate

Activities and Societies: Interact Club, Matoni Orphanage, Cancer Hospital, International Award SchemeHigher Level Subjects (AP): Math.