• Datacenter and virtual server configuration, maintenance.• Managing and maintaining servers, Backups, Mail servers, IP PABX and IP Phones.• Monitoring and maintaining Firewall and connectivity between the sites• Ensure testing and modification of systems, hardware/software/network/ storage/server/cloud to ensure they operate reliably and efficiently.• Apply or assist in operating system patches, application updates, and approved corporate software tools.• Manages, plans, tests, fine-tune, configures and installs Office 365 and Microsoft Exchange environments.• Ensure software upgrade, renewal, licensing, and access rules/laws/guidelines are followed and implemented.• Understand and evaluate critical issues, system failures, and requirements; identify root cause and workarounds, and manage own time and priorities• Configures complex networks that are spread across multiple subnets and sub-domains to ensure smooth and reliable operation for fulfilling business objectives and processes• Provide ERP Support to users for specific modules.• Provide Support to the Business Operations team in cross-functional projects and strategic changes to systems and processes.• Provide helpdesk support for network issues and respond to requests for IT support• Managing Company Websites and Cpanal

Manage and monitor all installed systems and infrastructureInstall, configure, test and maintain operating systems, application software and system management tools.Proactively ensure the highest levels of system and infrastructure availability.Monitor and test application performance to detect potential bottlenecks, identify possible solutions and work with developers to implement these fixes.Maintain security, backup and redundancy strategies.Participate in the design of information and operational support systems.Provide 2nd and 3rd level supportInstalling & configure IVMS (GPS, Car CCTV, Taxi Meter, Seat Sensor, Rfid Key Reader With printer).Installation & Configuration of routing and switching equipment.Helped migrate services from windows server 2008r2 to windows server 2012.The design and implementation of new solutions and improving the resilience of the current environment.Investigating and diagnosing network problems

configuring, monitoring and troubleshooting Routers, Switches , APs, IP PBX , CCTV & Time Attendance & Access Control System for Enterprise Data & Voice Networks, GPS Tracking DeviceTechnical Support given for the customers as per the call rseceived.Create the ticket and interact with customers using CRMTest newly launched devices , make reports and submitted to the superior officerHandled and mad e reports for RMA cases.Take care of local Networking ProjectsConducted technical training to the customersMaintain mail server , Set up and configure mail services in user PCsTroubleshoot software, hardware and Network related ProblemsInstall, configure and troubleshoot Asterisk based IP PBX SystemManaging & troubleshooting IP phones, dect phones, soft phones etcImpliment VU telepresence system for multiparty conferencingSurvey the site, understand challenges in project environment, and provide best & effective solutions.Coordinate and support sales team for selling the productsProvide punctual and fast services to the customersSupporting MS Windows Server 2008 LAN infrastructureInstall Network Printers or scannersAssemble, maintain and upgrade the Computer system

Troubleshoot network, computers, and server issues. Provide orientation, training and on-going guidance for a student at all levels with all network components.Provide hardware and software installation and setup, and perform system maintenance.Installed and tested hardware, software and trained all student on use of software applications and operating systems.Setup workstations and laptops for new employees; configured software, ensured network connectivity.Maintaining the local LAN, Configuring TCP/IP, DNS, and DHCP.