Shahul Hameed Email & Phone Number

Coimbatore, Tn, In

Coimbatore, Tamil Nadu, India

Houston, Texas Area, United States

PARK ACCOUNTING SERVICES:Providing a premium Accounting service at a fraction of the cost of doing it all in-house. Smooth running of your Accounting is critical to the success of your business in terms of day-to-day running and as a differentiator. These days, it’s a requirement for commercial success.Our CPA team is certified in online Accounting tools from Xero, QuickBooks online to TSheets with easy transition and streamlined processes with in depth knowledge in US GAAP & IFRS.Each person in our team is hand-picked. We look for people who are focused on using accounting as a tool to make businesses profitable.PARK LPO SERVICES:Over a decade mastered the innovation processes and cutting edge technology to achieve par excellence in delivering diversified technology enabled qualitative and cost effective End-to-End Legal Process Outsourcing Services which ranges from contract management, data analysis to document review and other diversified services of international standards to multinational corporations, legal firms, onshore LPO vendors, discovery companies, consulting firm’s and legal publishing houses since 2010.Park LPO services adds greater strategic value through fully managed legal services to staff augmentation by acting as a “Offshore Virtual Extended Legal Department” of its clients with its innovative and transparent pricing models.Park Group is ISO 9001 certified and consistently demonstrate commitment towards excellence in data security and confidentiality management.

India

Develop a strategic plan to source and develop business opportunities at assigned accounts.Leading team of 5 BD representatives with 2 senior resources to generate specific opportunities at each enterprise account in response to customer requirements and pain points.Cultivate relationships with executive level decision-makers and strive to become a trusted advisory and a partner at your named accounts.Project credibility with knowledge of the customer service domain, and the potential of cloud as a game-changer in the enterprise. Understand complex customer requirements on both a business and technical level.Articulate Fresh desk's value proposition clearly and effectively. Understand competitive landscape.Work with team to develop proposals that speak to the client’s needs, concerns, and objectives.Participate in pricing the solution/service.Handle objections by clarifying, emphasizing agreements, negotiating and working through differences to a positive conclusion.

India

Steered and Supervised 20+ Sales executives with 5 Senior resources in a homogenise environment.Proven a track record by driving my team with an extraordinary vision in lead generation and identifung the prospect with 95% accuracy.Developed and guided employee performance through a variety of mechanisms.Monitoring Key Performance Metrics of the team according to the KRA parameters of FCR, ASA, AHT, QA etc.Conduct both Soft Skills training and Process training to the new and existing staff & Co-ordinate with the Operations team to deliver the right content during the process training.Used quality monitoring data management system for compiling and tracking performances at team and individual levelsHandled complex calls, conduct special research revised call verbiage and monitor calls to determine customer service needs.

India

Perform financial reporting and support monthly P&L analysis and financial forecasts.Support in monthly/quarterly financial closing activity in close co-ordination with business and accounting teams.Closely monitor and control budget for the business.Evaluate and question the financial requirements and continuously benchmark cost productivity for the business.Facilitate financial review meetings with business groups and work with business managers to ensure effective finance and cost management.Assist in Measuring and reporting progress on key goals for the business team in a timely manner.

India

Provide troubleshooting assistance for customer orders and up-sell the value added services.Develop and monitor performance indicators.Manage sales tracking tools and report on important information.Keep record of sales trends.Liaise with account managers to develop specific sales strategies.Stay up-to-date with new product and feature launches and ensure sales team is on board.Review pending orders and specific customers requests to ensure excellent customer service and customer experience.