Shahyar Ghobadpour Email & Phone Number

Building Trudesk, a free-to-use customer messaging and help desk automation platform, as well as Cloud-based and on-premises versions.

Stuttgart Area, Germany

Ncr - National Capital Region, Philippines

Player.me, XSplit, and Challonge. JavaScript, React, Node.js, Kubernetes (GKE), WebRTC, C++, Team Building / Training, Project / Personnel Management, Software Auditing & Architecture, Code Review, JIRA / Phabricator, BigQuery.- Reporting to the CEO, directly managed three software development teams, created a data analytics team.- Grew organization to 50+ engineers with local and foreign talent, while focusing on employee happiness and productivity.- Significantly increased speed of reliable releases from twice monthly to once daily.- Developed business continuity plan to ensure automated resiliency, relying on GKE for scaling.- Worked with and mentored dev teams, primarily architecting React-based app framework.- Released a combined JavaScript web/Windows/Android/iOS platform.- Significant cost savings by switching from AWS to GCP (GKE with GCS/GCE) and unifying work & automating releases on Phabricator.- Created a self-sufficient and autonomous development process.- Provided better KPI & metrics tracking & reporting for revenue-generating products.- Acquired and absorbed business in similar domain.- Helped build, scale, and release the keystone Player.me Windows 10 live streaming application for Facebook, Mixer, Twitch, and Youtube.- Over 1000% growth in monthly registrations.- Introduced software and product management tools cross-org, primarily by transitioning from JIRA to Phabricator to integrate planning, UX/UI mockups, project & product management, development, review, manual & automated testing, builds, and deployment all in a single, unified location.- Worked with multiple teams to create an in-house platform with technologies such as React/Node.js, GraphQL, machine learning, Kubernetes, simultaneously building for Windows 10 and web.- Created an analytics team processing big data mostly from BigQuery.

Ncr - National Capital Region, Philippines

Acquired by, and now a division of, SplitmediaLabs Limited.

Montreal, Canada Area

PHP, Javascript, React, Angular, Vagrant, Docker, AWS, New Relic, JIRA, Team Building, Software Architecture & Review- Lead development for Retail division. Primary focus on Internationalization (i18n) & Localization (L10n).- Created a new Virtual Machine to streamline all developers’, product managers’, and testers’ experience, significantly reducing time required to use new versions.- Massive improvements in product TTL and response time, improving customer retention.- Personally brought 7 hires into various teams, grew i18n team to 10 personnel, helped HR dept with other hires.- Architected key sections of the Lightspeed Retail product.- Helped monitor software better, identify failing pieces, and evaluate solutions for poorly-performingcomponents.- Provided on-call crisis management during peak days, such as Black Friday and Christmas.- Focused on improving NPS (Net Promoter Score) through faster response-times and more stable uptimes.- Worked closely with stakeholders of other products to ensure an efficient, and happier, development process.- Improved and standardized JIRA use across teams.

San Francisco Bay Area

PHP, JavaScript, Vagrant, Virtualbox, Phabricator, Software Architecture & Review, SquidPrimary front-end engineer for the Core Features team, working chiefly on Flow and Echo, twohigh-priority projects for communication and notifications within MediaWiki.Architected a complete rewrite of the JavaScript framework for Flow using both custom-made and preexisting libraries. Also oversaw, and set the direction of, most user experience design changes. Coordinated onboarding of new front-end team members, and helped implement organization-wide improvements, including transitioning a half-dozen tools and teams to Phabricator.

Greater Los Angeles Area

PHP, JavaScript, jQuery, Node.js, MySQL, Git, VagrantAs part of a 100% remote development team, worked on full-stack solutions for several high-traffic webproperties, including a top-100 website. Tasks included being in a round-the-clock engineering support team to resolve critical issues and launch iterations, determining the needs and timeframes for projects originating outside of technology department, developing a metrics analysis framework, and multivariate testing solutions.

Toronto, Canada Area

PHP, Javascript, Node.js, MySQL, Trello, Git, AWS, Redis- Lead API development and oriented towards front-end of a start-up’s content engagement platform.- Met with and proposed our solution to customers.- Used by high-profile, high-traffic publishing organizations.- Launched service and JS toolkit.- Reviewed resumes, interviewed candidates to grow team.- In charge of documentation of code, interfaces, and integration methods. Primary work included prototyping, development, benchmarking, unit testing, and deployment of a JavaScript user engagement platform. Miscellaneous functions included unit tests, and handling developer relations for companies implementing our services.

Montreal, Canada Area

PHP, JavaScript, Node.js, MySQL, Apache/Nginx, JIRA, SVN, C, Memcached, Redis- As Lead Programmer, spearheaded development of Paysites division and interviewed candidates.- Rewrote/redesigned & launched core products. Personally re-launched what is now a top-30 website.- Created one of the first large-scale, paid-for, live-streaming services with real-time chat. Flash- & JavaScript-based.- As Senior Web Developer, lead company-wide training initiatives and review of product development.- Implemented analytics/metrics, A/B & multivariate testing.- Ran several R&D projects to acquire government grants.- Monitored and directly worked with payment gateways with revenue of hundreds of thousands of dollars per day.

Montreal, Canada Area

PHP, JavaScript, MySQL/Postgres/Oracle, C, Memcached, Apache/Nginx/Lighttpd, SVN- Developed full-stack solutions for worldwide clients of all sizes, from 1-person start-ups to largecorporations.- Created a cross-browser-compatible library to allow use of modern web technologies across a variety of web properties.- Handled complete deployment of products’ back-ends into new, more efficient server spaces.- Custom designed server colocation hardware, tailored to specific needs.