• Managed multiple e-book publishing projects, coordinating with over 170 clients to ensure timely and successful delivery.• Drove revenue growth by consistently meeting and exceeding upsell targets, with a goal of $15k and a personal best upsell achievement of $18k.• Demonstrated a strong track record of success, consistently achieving monthly upsell targets since March.• Served as the primary point of contact for clients, guiding them through the e-book publishing process from inception to distribution on various platforms.• Successfully managed the end-to-end publishing process on international platforms such as Amazon, Barnes & Noble, Waterstones, and other global e-commerce sites.• Collaborated with cross-functional teams, including sales, marketing, and content writing, to ensure seamless project execution and client success.• Built and maintained strong relationships with clients, ensuring high levels of satisfaction and repeat business.• Contributed to the expansion of e-book distribution across new international platforms, increasing the global reach of client publications.• Utilized project management tools like Basecamp and Trello to effectively track project progress, manage tasks, and collaborate with teams.• Implemented strategic upselling techniques to maximize client investment and enhance overall project profitability.• Refined and improved project management processes to increase efficiency and client satisfaction.

•Proficiently worked on Deloitte US government (state/federal) requirements and placed 9+ candidates on technical & non-technical positions• Efficiently fulfilled Deloitte’s government end-clients 2 positions i.e. Java Developer and Performance Test Engineer•Awarded as a highest revenue generating recruiter (45% of revenue) for the 1st / 2nd quarter Of 2023•Successfully placed 15+ candidates on different requirements including both full-time and contractual roles with Deloitte, JPMC, LyondellBasell, and Uber•Looked after requisitions from Deloitte portals i.e. CWS and FG from broadcasting to posting it on different portals• Submitted candidates on portals like SAP Fieldglass & Deloitte CWS•Used creative sourcing strategies / Boolean search strings to find passive candidates on LinkedIn, Dice, Monster, bullhorn, and all other job boards•Involved in broadcasting / posting requirements on job portals, paraphrased job descriptions, created Boolean / key-string search, and mass mailing•Formatted resumes such as checking grammar, taking write-ups, making summary, and highlighting the achievements & awards•Screened candidates on video through Zoom, Skype, and MS Teams•Worked closely with onboarding team to complete the process including offer letter, background check, and payroll• Owned candidates’ relationship all the way through interview process, extended offers, and closed candidates•Researched for job descriptions on search engines to understand the requirements thoroughly•Worked with various Visa status professionals including EAD, Green Card, TN, and US Citizen •Negotiated on rates and terms, submitted deserving candidates to client•Conducted knowledge transfers for newly joined Recruiters•Worked on different technical roles such as Java Developer, Business Enterprise Architect, Software Developer, Security Consultant, Solution Architect, Data Scientist, DevOps / Software / Electrical / Mechanical / Chemical / Data engineer, and other technical roles

• Supported Asian pacific region of foodpanda through chats and email including Malaysia, Singapore, Philippines, Japan, Thailand, Bangladesh and Hong Kong regions• Used Salesforce for emails support and pandacare for chats support• Won best CSR of the year and best agent of the month twice• Worked as an SME for 2 months to train new agents• Solved the customer’s issues related to food delay, order cancel, and payment return

I have worked as an internee in PIA (Pakistan International Airlines).