Shahzaib Akbar Email & Phone Number

Lahore, Pk

Lahore, Punjab, Pakistan

• Collaborated with global payment networks including VISA, MasterCard, AMEX, FIS, UnionPay, and region-specific networks to enable seamless setups and configurations.• Gathered and analyzed project requirements to ensure accurate deployments and conducted comprehensive end-to-end testing for successful project execution.• Implemented advanced network services, such as 3D Secure, Digital Wallets, Visa Spent Clarity (VSC), Know Your Customer (KYC) / Know Your Business (KYB), and Credit Reporting solutions.• Led technical consultations and implementation strategies for i2c products and solutions, ensuring seamless integration and customization to meet client needs.• Facilitated effective communication with a diverse group of stakeholders, including Banks, Networks, Card Printer Partners, and Program Managers, to drive the development of innovative and efficient products, enhancing the end-user experience.

Lahore, Punjab, Pakistan

• Led high-performing Agile teams, delivering a 25% increase in sprint velocity by implementing Lean principles and optimizing workflow processes.• Facilitated and coached 20+ successful Agile transformations across diverse projects, resulting in a 30% reduction in time-to-market for new products.• Collaborated with stakeholders to prioritize backlog items, resulting in a 25% reduction in scope creep and a 15% increase in overall project predictability.• Utilized JIRA and other Agile project management tools to facilitate seamless communication and transparency, leading to a 30% reduction in meeting times.• Mentored 7+ Product Owners on Agile best practices, leading to a 40% improvement in backlog refinement efficiency and higher customer satisfaction scores.• Guided a team of 5 Product Owners, overseeing the successful delivery of 15+ feature releases within aggressive timelines, resulting in a 15% increase in customer adoption and a 10% boost in revenue.• Implemented Agile methodologies, including Scrum and Kanban, enabling a significant improvement in team productivity and a 90% customer satisfaction score based on post-release surveys.