-Maintain detailed records of patient information and treatment plans, showcasing exceptional organizational skills and attention to detail.-Provide strong empathy and interpersonal skills through interactions with pet owners, understanding their concerns and providing support and reassurance.-Educate pet owners on preventive care and wellness services, showcasing a commitment to client education and support.

-Assisted in maintaining relevant media contact databases, monitored the news and client competitors to identify new targets and secured contact information using tools such as Cision and Substack-Collaborated on impactful client research projects to inform brand and communications strategy-Took part in photo shoots to enhance and update social media content-Reviewed data and research conducted by notable institutions to assess high level brand insights and write executive summaries to be leveraged for brand communications

-Collaborate with the TLGI marketing team to develop promotional materials, website content, and social media campaigns to attract new participants and continue rapport with existing members.-Design and schedule classes, and special events to ensure a well-rounded and engaging gymnastics experience.-Optimizes client communication utilizing emails and social media platforms to increase program engagement and sales to new and existing clients.-Recruit, train, and manage a team of instructors, ensuring they adhere to the gym's teaching philosophy and safety guidelines to work with children.Conduct regular performance evaluations, provide constructive feedback, and while offering opportunities for personal and professional growth to staff.

-Manage phone calls, emails, and appointment scheduling, ensuring accurate information while providing knowledgeable assistance to clients regarding our services, appointment procedures, and general pet care inquiries.-Monitor and document animal behavior, vital signs, and medical history accurately in the maintenance of patient records.-Participate in team monthly meetings to enhance the flow of clinic operations and client experiences.

-Displayed a positive attitude and a friendly demeanor to create an inviting atmosphere to foster customer loyalty.-Demonstrated extensive knowledge of the menu items and promotions to answer customer questions and make recommendations to create a personal experience for our guests.-Handled payment transactions while providing accurate change and processing credit card payments.

-Demonstrated active listening, empathetic validation, and respect for diverse cultures as part of prevention and intervention services to support Catalyst in reducing domestic violence in the community-Assisted Community Educators with tabling events to provide informational services to promote healthy relationships, prevent abusive relationships, and increase access to services-Maintained up-to-date knowledge of available community resources, including shelters, legal aid, counseling services, and support groups.

-Lead production meetings and collaborated with staff to create time effective rehearsal schedules-Foster a safe, nurturing, and inclusive environment that encourages children to explore their creativity while building self-confidence.-Teach and rehearse choreography with camp participants, providing patient instruction and encouragement.