Senior Operations Manager
Current- Lead the production operations and overall monitoring entities- Created overall onboarding pan for new comers (cross department)- Movinfg - Collaborated with entire R&D, Product and account managers teams
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@borderfree.com
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3 phones found area 323 and 203
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LinkedIn matched
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Shai Dekel is listed as Sr. Operations Manager at DoubleVerify, based in Israel, Israel, Israel. AeroLeads shows a work email signal at borderfree.com, phone signal with area code 323, 203, and a matched LinkedIn profile for Shai Dekel.
Shai Dekel previously worked as Senior Operations Manager at Doubleverify and Head of Cloud SRE at Bmc Software. Shai Dekel holds B.Sc, Information Systems And Computer Science from Pace University.
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Results-driven and customer-focused leader with a proven track record of implementing robust and scalable solutions to enhance product reliability, performance, and availability. Combining technical expertise with strategic vision, I have successfully led cross-functional teams and optimized operations to meet business objectives. Dedicated to delivering exceptional user experiences, I excel at collaborating with product management to align technology initiatives with customer needs. With a deep understanding of industry best practices and emerging trends, I consistently drive innovation and continuous improvement to achieve operational excellence.
Listed skills include Integration, Management, Team Leadership, Databases, and 17 others.
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New York, NY, US
- Lead the production operations and overall monitoring entities- Created overall onboarding pan for new comers (cross department)- Movinfg - Collaborated with entire R&D, Product and account managers teams
Houston, Texas, US
- Established and managed SRE teams - 4 & 8(24x7) in a multi-environment cloud platform with a SAAS solution.- Setting up and enhanced monitoring for the service - activating preventive mechanisms to increase alert efficiency.- Incident management and post-incident analysis and retrospectives. Strict SLAs to minimize downtime possibilities.- Overall.
Remote First, US
- Managed a global technical support team (10) in a multiple cloud platform for SaaS solution.- Lead workflow project from local support team to global (follow-the-sun) professional team.- Managed and lead service level improvement and better workflows with customer commitment.- Overall responsibility for maintaining strict SLA; determining and sharing.
Stamford, CT, US
- Managed the production operations team - DEVOPS, DBA, NOC and R&D - Product Oriented Delivery (PODs)- Analyzed and evaluated data, business trends statistical values to KPIs - key role in business decision making.- Managed the move to a NOC-LESS operation - Responsibility for the entire monitoring solutions change.- Lead monitoring solutions in.
Stamford, CT, US
- Established & developed company’s monitoring solution. Leading 24x7 team (13) emergency ad-hoc response.- Full responsibility for entire company's monitoring products - multiple US data centers with DR and high availability.- Constructed comprehensive, smart monitoring solution from design phase. Annual budget of more than $150,000.- Wrote complex SQL.
US
- Responsible for QOS and service monitoring. Improving monitoring methodology.- Analyzed project operation from demand phase to delivery emphasizing on customer satisfaction and needs.- Managed risks - active participant in writing SLA & OLA agreements and processes documentation.
· Developed Remotely controlled alarm system and electronic fences alarm systems · Maintained alarm systems for over 50 IDF military bases and military industry facilities · Analyzed electronic circuit schematics for component repairs and quality assurance
first sergeant major · Managed & analyzed manpower pool of over 100,000 people annual · IDF MAMARM (IDF central computing facility ) completed seminars in database management
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Shai Dekel works for DoubleVerify.
Shai Dekel is listed as Sr. Operations Manager at DoubleVerify.
AeroLeads has found 1 work email signal at @borderfree.com for Shai Dekel at DoubleVerify.
AeroLeads has found 3 phone signal(s) with area code 323, 203 for Shai Dekel at DoubleVerify.
Shai Dekel is based in Israel, Israel, Israel while working with DoubleVerify.
Shai Dekel has worked for Doubleverify, Bmc Software, Kaltura, Pitney Bowes, and Ixi Mobile.
You can use AeroLeads to view verified contact signals for Shai Dekel at DoubleVerify, including work email, phone, and LinkedIn data when available.
Shai Dekel holds B.Sc, Information Systems And Computer Science from Pace University.
Shai Dekel is listed with skills including Integration, Management, Team Leadership, Databases, Sql, Software Development, E Commerce, and Mobile Devices.
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