Shaik . Email & Phone Number

India

SAP Ariba ConsultantResponsibilities:• Proficient in utilizing SAP Ariba Sourcing to manage end-to-end sourcing processes, including RFx creation, bid analysis, supplier evaluation, and contract negotiation.• Demonstrated ability to lead sourcing projects, resulting in cost savings and improved supplier relationships.• Experienced in configuring and customizing SAP Ariba Sourcing to meet specific business requirements and optimize sourcing workflows.• Skilled in stakeholder collaboration and communication within SAP Ariba Sourcing platform to drive alignment and decision-making.• Proven track record of leveraging analytics and reporting features in SAP Ariba Sourcing to track sourcing performance and identify opportunities for process improvement.• Implemented SAP Ariba SLP to streamline supplier onboarding, qualification, and performance management processes.• Managed supplier information and documentation within SAP Ariba SLP, ensuring compliance with regulatory requirements and internal policies.• Utilized supplier segmentation and risk assessment functionalities in SAP Ariba SLP to identify and mitigate supplier risks effectively.• Established and maintained strong supplier relationships through effective communication and collaboration within SAP Ariba SLP platform.• Developed and executed supplier development initiatives based on insights gathered from SAP Ariba SLP analytics and reporting• Proficient in utilizing SAP Ariba Buying to streamline procurement processes, including purchase requisition creation, purchase order management, and invoice reconciliation.• Experienced in configuring approval workflows and purchase order templates in SAP Ariba Buying to enforce compliance and control spending.• Managed integration between SAP Ariba Buying and ERP systems to ensure seamless data exchange and synchronization of procurement data.

Hydrerabad

Responsible for handling End to End recruitment process for assigned Technical Requirements.Requirement gathering, and understanding the requirement if required, through tele-conferencing with the Technical Panel.Sourcing profile from various recruiting sources like: - Company database, Job Portals, Employee Referrals, LinkedIn, and through own network.Responsible for screening and short listing the profiles.Scheduling F2F & Telephonic interviews for candidates.Working with implementation paartners like, Hexaware,Infosys,Hcl,TCS,CTS (Cognizent) , Syntel INC, L&T , Mphasis , Persistence system Inc, Capgemini. ) to serve their clients like Bank Of America , PNC Bank , World bank , BNSF , JPMC , corelogic , microsoft , Amex , Harley davidson,Freddi mac, Fannie mae, Credit suisses,Review. Successfully review job descriptions in to understand the needs of the hiring manager as well to ask questions that'll help you identify the right candidate (s) . This is by far the most important skill a technical recruiter needs. Understand technology, technical roles and technical skills. Learn and evaluate your technical skills Identify. Sourcing and uncovering candidatesFollow up the consultant if he/she get shortlisted till joining (on board).

Responsibilities:Handled customer inbound calls regarding inquiries, complaints, billing questions and payment.Extension/ service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions.Managed a high-volume workload within a deadline-driven environmentRaising ticket for the issues regarding bills, Payments and Technical Issues.Helped company attain the highest customer service ratings (as determined by external auditors) -- earnedOfficially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations.Handling outbound supervisor calls to solve their pending queries and problems as per the request of customers.Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity.Excellent problem solving, time management and organizational skills with given AHT (Average handling Time)Demonstrated interest in customers by carefully listening for their key concerns and resolving their problems solving the queries of customers in supporting the client.Effectively handled irate customers and complaints in a friendly, patient manner