# IT Professional with experience in ServiceNow implementation, design, development & administration.# Experience on implementing end-to-end applications by building & handling Service Request Management, Incident Management, Knowledge Management, Configuration Management, Change Management and Problem Management.# Experience in working with ServiceNow Customizations & Configurations, Scripting, Workflows, SLA, , GlideAjax, Data Policy, Transform maps, Data Sources, Reports & Dashboard concepts.# Experience in creation of Catalog Items, Record Producers & Order Guides.# Experience in working with Events, Notifications, Email Scripts & Schedule Jobs.# Experience in working with multi-instanceenvironment (DEV, UAT, Prod)# Experience in writing Business rules, Server-side scripts, Client-side scripts, ACL's, Script Include, UI policy & UI Actions.# Experience working with both Server-side & Client-side APIs like Glide form, Glide user Glide record & etc.# Enhanced personal skills by continually taking web-based training and off-site courses.# Tremendous problem solving and troubleshooting skills, leadership qualities, strong analytical, organizational, multitasking, execution skills and presentation skills with ability to co-ordinate activities and interact with end users in a fast-paced team environment and ensure delivery within time frame.