At DHL Global Forwarding, my role as Sales Manager is to drive revenue growth and foster strategic customer engagement. Leveraging Lean Six Sigma methodologies, I've successfully expanded our Hyderabad customer base by 40%, a testament to my focus on operational excellence and market trend analysis. My previous experience as a Business Development Manager has honed my ability to identify growth opportunities and collaborate efficiently with our sales teams to surpass service targets.My dedication to nurturing customer relationships and retaining business underpins my daily efforts. Together with my team, we explore innovative strategies for revenue maximization and credit control in the competitive arena of freight forwarding. The skills in customer engagement and operations management, developed over my tenure, enable us to maintain a strong market presence and ensure client satisfaction.