For the past 12 years, I have been building my career in customer service and sales, while also developing expertise as an IT Support professional. As a highly experienced Leasing Coordinator at AMA HOLDING with over 2 year of experience under my belt, I have conceptualized strong business relationships to maintain customer loyalty and satisfaction. Moreover, I have identified new opportunities for driving customer acquisition through effective purchase agreements drafted based on sale terms discussed with clients. I bring extensive knowledge in Systems Administration having completed Master Of Computer Application (MCA). With N+ certification under my belt along with various previous experiences across Online Auction companies and other corporates - this blend of industry-leading qualifications has enabled me to provide incredible value from day one in any work environment or project that requires it support services such as diagnostics networks repairs & setting up operating systems etc.. I strive continuously for excellence within all roles taken on by leading initiatives such as process improvements along client relations management programs which allowed maximization return
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Leasing ExecutiveBuhaleeba Real EstateDubai, Ae -
Leasing ExecutiveBuhaleeba Real Estate Jul 2024 - PresentDubai, United Arab Emirates -
Leasing CoordinatorAma Holding Jan 2022 - PresentDubai, United Arab Emirates• Maintained 100% occupancy for a 600-unit portfolio.• Managed leasing inquiries, viewings, and negotiations.• Conducted thorough background and credit checks for lease applications.• Provided excellent customer service, resolving tenant concerns promptly.• Collaborated on marketing campaigns to boost property exposure.• Conducted market research to stay current with trends and rates.• Prepared reports on property performance for owners.• Manage the entire tenancy contract process on the DLD website. Activate, Renew and terminate Ejari, incorporating Terms and Conditions in line with company policy.• Renewed contracts in compliance with RERA Index.• Handled reminders, renewals, and termination letters efficiently.• In charge of processing deal receipts and providing detailed financial breakdowns for property rentals• Diagnosed and resolved hardware, software, and end-user problems, acting as the first point of contact for all IT and technical queries. manner -
Public Relations OfficerVirginia Transport Dec 2019 - Dec 2021Dubai, United Arab Emirates• To submit and ensure the processing of all types of applications and paperwork to the local government bodies, including but not limited to visit visas, employment or residence visas, car registrations, Trade License, labour permits, export license, economic license, foreign license, etc• To proactively manage the timely renewal of all Employment Visas and Labour Permits.• Assist employees in renewing visas for their immediate dependants.• To assist all GM sponsored staff and their dependents in the medical check process.• Send employees a notification on documentation required prior to their visa/labour card expiring.• Manage the visa checklist as when the rules on visa/labour changes.• To maintain database of all passports and residence visas by scanning all documents and directly updating the database when details change.• Take the appointment of drivers from RTA for RTA Lecture’s, final E-test for the limousine permit.
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It Support SpecialistOnline Auction Feb 2015 - May 2018United Arab Emirates• Responsible for Adding items such as car, Special vehicle number plate, DU vip mobile number, Watches, jewelry in website for online auction• Responsible for Social media YouTube, face book page, Instagram update.• Registering new customer in website.• Responsible for providing excellent service to customers, including buyers, sellers, business partners, members and colleague• Direct sale Special vehicle number plate in RTA counter.• Responsible for Activate DU vip mobile number special plan• Responsible for diagnosing, resolving hardware, software and end users problems, Acting as the first point of contact for all IT & technical queries, Developing the infrastructure and systems to meet the company need. -
Customer Service RepresentativeCopart Dec 2013 - Dec 2014 Providing excellent service to customers, including buyers, sellers, business partners, members and Copart employees Consistently responds to customer inquiries and requests in a professional manner within company timelines Maintains a positive and professional demeanor Performs administrative duties in the office such as data entry, word processing, filing, copying and other duties associated with Copart documentation and service Performs outbound marketing calls to current customer base. Diagnosing, resolving hardware, software and end users problems, Acting as the first point of contact for all IT & technical queries, Developing the infrastructure and systems to meet the company need.Allocating work to junior staff and training for new staff, Deploying new hardware, server switch, router configuration network printer, and folder sharing. -
It AdminEmirates Auction Dec 2010 - Mar 2013Dubai Diagnosing, resolving hardware, software and end users problems. Acting as the first point of contact for all IT & technical queries. Developing the infrastructure and systems to meet the company need. Working within a TCP/IP network environment, Active Directory including DHCP, DNS and Ethernet Involved in the rollout of software updates and patches. Investigate specialist and complex IT support issues. Communicating with third party technical specialists. Configuring and managing backup & restore procedures. Maintaining a wide range of computer hardware and software. Identifying & reporting on the budgetary implications of IT projects and upgrades. Provide secondary support for LAN administration. Allocating work to junior staff and training for new staff. Deploying new hardware, server backups & evaluating new software and security risks. In-depth knowledge of Microsoft Windows client operating systems, XP, Vista, Windows 7 Windows & Microsoft Office up to Office 2010. -
Web DeveloperLexicon Technologies Apr 2009 - Sep 2010Chennai Area, IndiaPROJECTS#1) Time Reporting and Servicing SystemDuration : 5 monthsSoftware : Asp.net and Sql serverTeam Size : SingleSite : Lexicon Technologies, Chennai, India.Description: The Time Report service System is computer software that manages and maintains lists of issues, as needed by an organization. Report Service systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's others employees.#2) Hospital Management SoftwareDuration : 4 monthSoftware : Asp.net and Sql serverTeam Size : SingleSite : Lexicon Technologies, IndiaDescription: This Hospital Management Software project handles whole operations of the Hospital. That means it maintain the Ip, Op, Lab, Pharmacy, Accounts details and Services.
Shaik Dawood Education Details
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Bishop Heber CollegeComputer Engineering -
Jamal Mohamed CollegeComputer Engineering
Frequently Asked Questions about Shaik Dawood
What company does Shaik Dawood work for?
Shaik Dawood works for Buhaleeba Real Estate
What is Shaik Dawood's role at the current company?
Shaik Dawood's current role is Leasing Executive.
What schools did Shaik Dawood attend?
Shaik Dawood attended Bishop Heber College, Jamal Mohamed College.
Who are Shaik Dawood's colleagues?
Shaik Dawood's colleagues are Shoaib Khan, Mohammad Aslam, Kathiresan Kathir, Kiran Kumar Daggula, Junaid Pk, Mohamed Hayas, Kamal Thapa.
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