Shaik Gulzar Email and Phone Number

handling project activities, assigning work to resources in team, resource management, attending change menagement calls,tracking work staus

 Performs essential tasks like maintaining Client-server relationships and negotiating with concerned clients in a professional manner Creation and deletion of accounts and passwords, helping users with logging in software and hardware. Recovery of data that is accidentally lost, and a proactive prevention of attack on the computer network.  Support the server 24*7 hours with the full efficiency and dedication. Also great understanding of the issues related to the hardware… Show more  Performs essential tasks like maintaining Client-server relationships and negotiating with concerned clients in a professional manner Creation and deletion of accounts and passwords, helping users with logging in software and hardware. Recovery of data that is accidentally lost, and a proactive prevention of attack on the computer network.  Support the server 24*7 hours with the full efficiency and dedication. Also great understanding of the issues related to the hardware and software with the profound ability to resolve the issues and problems. Responsibility includes maintenance of the system by installing and upgrading the application packages. Analyze, log, track and complex software and hardware matters of significance pertaining to networking connectivity issues, printer, server, and application to meet business needs. Coordinate hardware and software installations and upgrades to ensure work is performed in accordance with company policy. Recommends resolutions to complex matters of significance and coordinate the implementation of the approved course of action. Coordinate and monitor troubleshooting to isolate and diagnose common system problems: document system events to ensure continuous functioning. Recommend course of action and implement as approved. Coordinate testing, upgrade and configuration of system files and services. Ensure changes are in accordance with appropriate operating procedures. Utilize standard corporate tools to record changes, service requests, and problem activities for tracking purposes. Supervised backup and disaster recovery operations. Performed occasional off-hours and remote support. Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance. Show less