Shaik Hyder Ali Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

• Provide exceptional customer support via phone, email, and chat, addressing inquiries and resolving issues efficiently.• Utilize active listening skills to understand customer needs and concerns, ensuring accurate and satisfactory responses.• Collaborate with cross-functional teams to achieve swift and effective solutions, contributing to a 95% customer satisfaction rate.• Maintain detailed records of customer interactions, feedback, and solutions in CRM systems.• Continuously update product knowledge to provide accurate information and improve first-contact resolution rates.

Hyderabad, Telangana, India

• Assisted customers with inquiries related to orders, products, and services, demonstrating excellent problem-solving abilities.• Achieved recognition for consistently meeting and exceeding performance metrics, including response time and customer satisfaction.• Collaborated with team members to share insights and strategies for enhancing the customer experience.• Resolve queries, and delight our customers.• Maintaining friendly relationship with the customer.

• Engaged with customers via various digital channels to address inquiries and provide assistance.• Utilized AI-driven tools and platforms to enhance customer interactions and provide efficient solutions.• Demonstrated adaptability and quick learning in a fast-paced and technology-driven environment.• Answers to questions about credit card applications and usage• Check customer account status and track checks and payments• Account fee review and explanation• Support bank customers who are victims of fraud, theft or identity theft• Allow customers to replace lost or stolen credit or debit cards• Help with change of address

Work From Home

Human Resources (3 months) internshipWith Team Widow Helpdesk at Aashman Foundation.• Assisted in various HR tasks, including recruitment, onboarding, and employee relations.• Gained practical experience in fostering a positive work environment and supporting team dynamics.Roles and Responsibilities:• Onboarding• Interviewing• Screening• Processing

Nellore Area, India

• Delivered exceptional service to customers, ensuring their satisfaction during their dining experience.• Collaborated with a diverse team to maintain cleanliness, efficiency, and a positive atmosphere within the restaurant.• Developed strong communication skills while handling customer orders and addressing concerns.• Work front counter and drive-thru primarily.• Take orders accurately, operate the register and POS system, maintain restaurant cleanliness.• Run orders, take orders, operate a POS system, present customers with purchase food, handle cash, prepare food.

Bba - Bachelor Of Business Administration, Business Administration And Management, General

Intermediate, Science, 95.7%

Ssc, Science, 8.2 Gpa