As a Program Manager- PMO Delivery & Quality Assurance at CyberPWN Technologies, I oversee and manage multiple Cybersecurity projects, ensuring they align with business goals and objectives. I implement and maintain quality standards and best practices for project management, ensuring that projects meet or exceed quality expectations. I also allocate and manage resources effectively, including project teams, budgets, and timelines, to ensure successful project delivery.In addition, I identify, assess, and mitigate project risks to prevent or minimize potential issues or delays. I build positive relationships with customers and other stakeholders, providing them with regular updates and feedback. I also mentor, train, and empower my team to excel in performance and deliver high-quality results. I have received a Spot Award for being the best team lead in Jul 2020.I am currently pursuing a Master of Science in International Business Management at INSEEC MSc & MBA, where I am learning about the global market dynamics, cross-cultural communication, and international trade strategies. I have a Bachelor of Technology in Electronics and Communications Engineering from Jawaharlal Nehru Technological University, Anantapur. I have also obtained several certifications, such as PMP®, CSM®, ITIL 4® Foundation Certificate in IT Service Management, Get started with Jira, Leveraging Generative AI for Project Management and Analyzing and Visualizing Data with Microsoft Excel.I have over 7 years of experience in Project Management, Operations Management, and Customer relationship management. I have strong technical skills, such as Linux, Google Workspace, JIRA, Salesforce, Network Security, Microsoft Windows, Microsoft Project, Microsoft Office 365 & Exchange, ITIL, Cloud Services- AWS, Network Administration, Manage Engine, and Service Now. I also have excellent problem-solving, communication, and coordination skills. I am passionate about applying creative and analytical approaches to operations for continuous process improvement.