With over 11 years of experience in various roles at Amazon, I am a Manager who oversees the detection and resolution of fraudulent activities on the platform by providing exceptional cuatomer servuce. I have an MBA in Finance and Marketing from Osmania University, and I am skilled in attention to detail, problem solving, and people management. I lead a team of Associates who collaborate with internal and external stakeholders to protect the trust and safety of our customers and sellers. I am passionate about e-commerce and fraud prevention, and I constantly seek to improve our processes, tools, and policies to enhance the customer experience and reduce the risk exposure. I value innovation, customer obsession, and diversity, and I strive to contribute to Amazon's mission of being Earth's most customer-centric company.