Shaik Rameez Email & Phone Number

Kochi, Kerala, India

Kochi, Kerala, India

1. Providing a comprehensive service to customers who have inquired.2. Assigning particular client inquiries to various teams.3. Dealing with a high volume of incoming calls and emails.4. Customers account management.5. Maintaining a log of customer interactions and actions taken.6. Communicating with internal teams to talk about sales goals.7. Generating sales leads and, when appropriate, developing long-term connections.8. Providing feedback on the results.9. Creating a successful client loyalty program.10. Recruiting and onboarding new customer service representatives.11. Provide customers with refunds or compensation.12. Conducting sample checks on calls and emails to monitor service quality.13. Assisting in developing and implementing new support channels and service offerings.14. Assist with address updates and identification verification.15. Examine and explain transaction fees.16. Track payments and check the status of customer transactions.17. substantial experience working with many communication channels, such as CRM, chat support, email support, and inbound/outbound call support.18. Assisting with international transactions to India and the United Kingdom.19. Managing and addressing customer compliance issues.20. Collecting and validating financial source documentation from customers who have over their limit.21. Manage branch responsibilities such as gold loans, money transfer inquiries, and so on.22. Assist onboard customers.23. Track customer-reported issues using ticketing procedures.

Ernakulam

1. Examine the specifics and terms of the sales and loans.2. Produce reports for the organization's management.3. Remove the names of those who have passed away from records.4. Follow all applicable federal and state debt collection laws.5. Pay off debts once you've fully healed.6. Begin debt collection efforts utilizing the most viable methods available.7. Report delinquency statements to the credit bureau office.8. Keep track of any additional debt-recovery commitments.9. Create repayment arrangements and new conditions of sale for the organization's debtors.10. Collect payments on the organization's behalf.11. Create and maintain a list of persons who owe the organization money.12. Sort the list according to the size of the debts owed to the company.13. Use the database to keep track of clients or individuals who owe the company money.14. Maintain contact with customers that owe the company money.15. To handle skip tracing, utilize a computer.16. Ensure that fundamental debtor information is recorded accurately.17. Listen to the debtors or consumers of the company to figure out how to handle the situation.18. Give the organization's debtors viable options for repaying their debts.19. Could provide debtors with advice or direct them to counselors.20. Examine and resolve inconsistencies.21. Debtor's queries and grievances should be entertained.22. To avoid future problems, cultivate a trusting relationship with your debtors.23. Regularly update the organization's accounting and databases.24. Maintain the organization's high level of confidentiality with its customers/debtors.25. If necessary, could aid the group in taking legal action.26. Customer policies and procedures must be followed.

Ernakulam

1. Welcome and direct visitors.2. Give correct information (e.g. product features, pricing, and after-sales services)3. Respond to client inquiries and develop leads.4. Provide the Store Manager with customer feedback.5. Promote the Company's services through appropriate media (banners, newspaper inserts, etc)6. Thorough understanding of the local geography and the capacity to assess the area's possibilities.7. Maintain a client database for the area, including the number of households having a PC or laptop.8. Active subscribers are aware of the competition and their needs in terms of internet connectivity.9. Increase the number of customers by converting leads into sales.10. Work with building societies/secretaries to get clearance for cabling in their facilities.11. Arrange and conduct live demonstrations of the service for inhabitants of the building.12. Set up and prepare for these demos by communicating with the Technical & Operation Team to ensure that all necessary permissions, hardware and cabling are in place on time for a seamless demo.13. Hold road concerts in locations with high foot traffic, such as department shops or shopping malls.14. Work with the technical and operations teams to coordinate all of the necessary support and infrastructure for roadshows.15. After the sale, make sure the customer's system is tested for compatibility with the service and that the installation is finished on time.16. Work with the operations team to ensure that the customer has a positive experience with the service.

Bachelor Of Arts - Ba, English Language And Literature, General

Bachelor'S Degree, Logistics, Materials, And Supply Chain Management, A+