Shaik Umar Email & Phone Number

Al-Khobar Governorate, Saudi Arabia

Assisting with sales proposals, tender responses, demonstration of our pool of resources to prospective customers and discussions with them concerning the ways in which the packages can be used to meet their requirements.Setting up and establishing relationships - with Old & New clients and candidatesMaintain marketing calendar and schedules required for participation at events, campaign and workshopsProviding weekly updates to the General Manager on upcoming events and status of… Show more Assisting with sales proposals, tender responses, demonstration of our pool of resources to prospective customers and discussions with them concerning the ways in which the packages can be used to meet their requirements.Setting up and establishing relationships - with Old & New clients and candidatesMaintain marketing calendar and schedules required for participation at events, campaign and workshopsProviding weekly updates to the General Manager on upcoming events and status of work in progress.Establish and maintain current Client and potential Client relationshipsMaintained and did proper follow-up with clients. Show less

Al-Dammam Governorate, Saudi Arabia

Diagnose, troubleshoot and resolve Microsoft Windows (Windows XP & 7) hardware and software problems Install and configure new PC hardware and software on desktops, laptops and peripherals such as Huawei & Cisco phones, projectors, printers, external drives and other related hardwarePerform basic computer wired and wireless network troubleshootingInteract professionally with clients exhibiting strong customer service skillsEffectively communicate job processes, procedures and… Show more Diagnose, troubleshoot and resolve Microsoft Windows (Windows XP & 7) hardware and software problems Install and configure new PC hardware and software on desktops, laptops and peripherals such as Huawei & Cisco phones, projectors, printers, external drives and other related hardwarePerform basic computer wired and wireless network troubleshootingInteract professionally with clients exhibiting strong customer service skillsEffectively communicate job processes, procedures and techniquesMaintain proficiency in PC technical fields of expertiseCoordinate warranty service where applicableMaintain a high level of proficiency in using helpdesk systems and toolsTrack and maintain personal computer equipment inventories Instruct clients in the basic use of approved hardware/softwareClearly communicate technical concepts to non-technical staff and customers Show less

Al-Khobar, Saudi Arabia

Provides first-level technical support on Dell supplied Desktops, Laptops, All in One Machines, using documented procedures and available toolsUses troubleshooting techniques and tools to identify technical defects/issuesActively supports the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout life of incidentComplies with schedule adherence to ensure overall service level targets are achievedIdentifies and provides input… Show more Provides first-level technical support on Dell supplied Desktops, Laptops, All in One Machines, using documented procedures and available toolsUses troubleshooting techniques and tools to identify technical defects/issuesActively supports the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout life of incidentComplies with schedule adherence to ensure overall service level targets are achievedIdentifies and provides input on unique or recurring customer problems Show less

Master Of Business Administration (M.B.A.), Marketing

Bachelor Of Commerce (B.Com.), Computers, Second