Shaikh Ashfaque Email & Phone Number

New Delhi, Dl, In

Delhi, India

Delhi, India

Bengaluru, Karnataka, India

Monitoring of UNIX servers continuously and resolving the system related issues if anyoccurred as 24/7 application support. Managing all configuration changes as per therequirements. Doing deployment of the applications through UNIX console Monitoringsystem logs and activity on all servers. Proactively monitor and manage application andsystem resources: daemons, processes, interfaces, file systems, and CPU / Memoryutilization. Management of Outages on the complete IT Infrastructure of the client. Thisinvolved sending out appropriate notifications, identifying the clients impacted andproviding status updates to the Business Impacted. Extraction, Transformation andLoading of data using SQL*Loader from different heterogeneous source systems likeFlat files, Excel, Oracle. Scheduled shell script for automatic run for backup/restore ofdifferent schema using exp/imp utility.dropping tables which are used for scheduling thejobs.Actioning escalations calls/tickets which require close attention from internal teams.Well familiar with SMSC protocols, procedures and E2E flows like MO/MT SMS.Dealt with SMPP Operations on A2P messaging service (Bulk SMS) in Applicationsupport/ production support environment.Hands on SMPP protocol and analyzing the issue by using wire shark traces.Responsible for handling client’s escalations/tickets and sharing RCA over the mail.Having Experience in Telecomm domain applicationsGood experience in quick fixing of bugs and problem-solving abilitiesGood in job monitoring, handling performance related issues in both application andservers.Drive training (KT) plans for new joiners & refresher training for existing resources.Ability to handle multiple tasks, prioritize and meet deadlines & Team management.

Monitoring of UNIX servers continuously and resolving the system related issues if any occurred as 24/7 application support. Managing all configuration changes as per the requirements. Proactively monitor and manage application and system resources: daemons, processes, interfaces, file systems, and CPU / Memory utilization.This involved sending out appropriate notifications, identifying the clients impacted and providing status updates to the Business Impacted. Extraction, Transformation and Loading of data using SQL*Loader from different heterogeneous source systems like Flat files, Excel, Oracle. Scheduled shell script for automatic run for backup/restore of different schema using exp/imp utility.dropping tables which are used for scheduling the jobs. • • Extensive hands in troubleshooting and debugging on Linux platform. • • Good knowledge of SSH, FTP, SFTP, SCP & TELNET. • Sound of knowledge SCP command. • Good knowledge find command. • Knowledge in Basic shell Scripting. • Expertise in using Unix Utilities and associated command with Oracle Database. • Clear Understand in Unix Commands. • Scheduling job by at and crontab feature. • Knowledge of sed and grep. • Good in fetch data from the oracle database using shell script • Good knowledge of SQL Functions. • Hands on expertise in SQL statements (DDL, DML, DCL, TCL). • Good Knowledge in all types of constraints. • Sound knowledge in writng complex Joins and sub queries. DATA SUPPORT • Data Collection Monitoring and Exception Reporting • Data Processing Reporting • ETL Job Monitoring & Scheduling • ETL Log and Status Table Monitoring & Maintenance • Data Processing Error / Exception Monitoring, Resolution and Reporting. APPLICATION SUPPORT • Application Environment Monitoring and Maintenance • Log and Status Table Monitoring & Maintenance • Report / KPI Issue Resolution & Maintenance • Inventory Management (Scope/IA Documents, Change Request Logs, Issue Logs) • To solve the Tickets – using Service now Tool.

Bachelor Of Technology - Btech, Mechanical Engineering, 74%

Activities and Societies: Volleyball,Cricket

Intermediate, Mathematics, 78%

Intermediate, Science