Shaikh Ibrahim Email and Phone Number
PROFILE HIGHLIGHTSIT Project & Operation Manager with Etisalat Telecommunications Corporation, Abu Dhabi, UAE, since May 2008. An enterprising and seasoned IT Executive, having an accomplished career of shouldering diverse responsibilities, like Defining/enforcing IT/Business Strategies, Solution Design & Development, Cloud Infrastructure and Services (CIS), Define/Implement Product Strategies, Organization Restructuring, Team Development/Leadership, ability to understand business requirements & pain-points, strategically plan and provide technical solutions, meeting the requirements. An innovative & seasoned Business/Digital Transformation Executive, with successful track record of defining/enforcing strategies for same, bridging the GAP between business & technology, to improve the efficiency of business process and driving systems integration that solve business problems and provide business results.Proficient & passionate Delivery Manager, with successful track record of Strategy Planning & Implementation for Business Growth & Delivery Implementation, conducting appropriate Technology Research, define/finalize Scope & Terms of Service, while maintaining relations at the highest level (CXO) and stake holders.A seasoned Program/Project Manager, offering insightful experience in Execution/Management of large budget & critical/complex Projects for transformation of business at enterprise level, driving the Agile Transformation journey, involving Initiation, Estimation, Planning, Scheduling, Execution and Monitoring of project progress till satisfactory Closure.An innovative Solution Development/Integration/Implementation Expert, having an accomplished career record of design, developing & promoting software solutions, for Enterprise level environment, with successful track record of creating Architecture & Design, from the Requirement Specifications as well as for System Integration, involving multiple applications, Cloud/Data migration, Middleware application development.A proactive Cloud Computing Expert, with proven experience in Cloud Infrastructure and Services (CIS) and Virtual Infrastructure (AWS, Azure, Citrix, Microsoft Intune, VMWare), creating solution design for various business applications/services for migrating to Cloud platforms, along with design, deployment & management of Virtual Infrastructure.Acted as Single Point of Contact for all Business & IT Requirement Analysis, Solution Designing, Development, Testing and Implementation.International experience: UAE, for direct engagement over 15 years, ongoing.
Etisalat
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Project And Operation Manager – Information TechnologyEtisalatAbu Dhabi, United Arab Emirates
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Project And Operation Manager – Information TechnologyEtisalat May 2008 - PresentAbu DhabiEtisalat Telecommunications Corporation, Abu Dhabi, UAEIT Project & Operation Manager – ISC & US / CIT Operations (May 2008 to Date).Presently reporting to the Director - Internal Service Desk & User Support and leading the team for Support Services (on 24x7X365 basis), including remote support and service delivery.Providing this Support Services to clients (Corporate & Business offices) from all GCC regions along with meeting Internal/External business requirements, across UAEExecuting/managing multiple Projects, involving Initiating, Planning, Executing, Controlling and Closing, coordinating with vendors & suppliers. Arranging/chairing meetings, regarding change management, project delivery, vendor relations, service delivery, management reviews.Directing the team for update of configurations for all IT Assets & Configuration Items (CI), in order to complete Support Service delivery, within agreed SLA limits.Ensuring successful implementation of changes/releases, as a member of Change Advisory Board (CAB), while providing over sight to Call management, scheduling and prioritization to ensure service levels are meet.Performing routine team administration tasks as well as team development initiatives. -
It Infrastructure/Services/Service Desk ManagerHsbc Recruitment May 2005 - Mar 2008Abu DhabiAlpha Data Processing Services LLC., Abu Dhabi, UAE ( Outsourced )IT Infrastructure/Services/Service Desk Manager HSBC Middle East Bank Limited (May 2005 to 2008)Deputed to HSBC Middle East Bank Limited (Branch), Abu Dhabi for support and manage Business Application and System. Reported to the Director and lead a team of 35 resources, to resolve problems regarding networked system applications and hardware.Provided support to day-to-day operations of Business Application and System, to HSBC Middle East Bank Limited (Branch), Abu Dhabi, being dedicatedly deputed. Directed execution/management/delivery, starting with initiation, to planning, control, final delivery and closure of Projects, for IT Infrastructure and software. Ensured provision of optimal support services, coordinating with network support, mainframe support and software development teams. Engaged in tasks like - administration of System/Application Software (deploying patch updates on security), support/update all System Operation Reports and conduct meeting/discussion with the Director. Supported pre-project activities of preparation of procurement RFP as well as Proof of Concept presentation based on business requirements. Performed daily team administration as well as team development initiatives. -
Manager Infrastructure Support (Jan 2001 To Dec 2004)Standard Chartered Bank Jan 2001 - Dec 2004Karachi - PakistanReported to the Head of IT and led a team of 30 resources for IT Service (Incident/Problem/Change) Management, with the responsibilities of implementation of Management process to reduce or remove high-impact re-occurring incidents along with change management by utilizing (ITIL V2) best practices to ensures the Bank’s IT infrastructure sustains high quality, highly available information technology (IT) solutions, ensuring compliance to agreed SLA problem issues & change requests. -
Network AdministratorNds (Novell Data Systems) Technologies (Pvt.) Ltd., Aug 1999 - Dec 2000Karachi, PakistanWindows NT4/2000:Designed, Deployed & Implementation of Windows NT in multiple domain environment and design Windows2000 Active Directory Services with administration of user accounts, rights, and login scripts. Integrated their standard application with Windows NT/2000 Operating Systems. Novell NetWare 5.x/6.x: Designed, Deployed & Implementation of NetWare Directory Services and also administration of user accounts, rights, and login scripts. Integrated their standard application with NetWare Operating Systems. SCO Unix Open Server 5.X/6.X: Installation, Configuration & Administration of user accounts, permission, devices configuration. Connectivity with PCI Specialix, Communication multiport cards (RJ12 to DB25 connectors) using Telnet & Termlite, ARCServe Open Lite for backup & restore.Year 2000 Compliance Issues: Y2K compliance issues related application on Novell 3.12 with 32Enhancement pack, Windows NT 4.0 with SP3 & SP4 patches. Firm where upgraded of IBM PC Servers, Netfinity Servers, and Desktops & Cabletron Switches Smart Switch 6000.
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Network EngineerSbs ( Selling Business Systems ) Computers (Pvt.) Ltd., Feb 1993 - Jul 1999Karachi, PakistanDesigned, Deployed, & Configured Network Operating Systems in Corporate (Lever Bros., KANUPP) & Banks (Citibank, Standard Charted Bank). In addition to the Local Area Network (LAN) on Novell NetWare 3x, 4x, 5x, Windows NT4/2000 & SCO Unix Open Server 5.0.5.Completed communication project in Standard Charted Bank including 500 to 600 nodes with Cat 5/5E cabling & Fiber Optic Termination, Cabletron Switches Smart Switch 6000.Configured Cisco Routers 2500 & 4500, Cylink Encryptors (CIDEC-LXI V.24, V.35), GDC Muxes (TMS Compact & TMS 3000), Cabletron Secure Fast Vlan Network Management Software, Cabletron Spectrum NMS on Microsoft Windows NT 4.0 & Lotus Notes 4.61a and also IBM Netfinity 5000 & 7000 series Servers. Deployed LAN & WAN project in Citibank N.A, incl. 400 users structured AT&T cabling & Fiber Optic Termination, Bay Networks Hub, Compaq.
Shaikh Ibrahim Education Details
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University Of Atlanta, UsaProject Management
Frequently Asked Questions about Shaikh Ibrahim
What company does Shaikh Ibrahim work for?
Shaikh Ibrahim works for Etisalat
What is Shaikh Ibrahim's role at the current company?
Shaikh Ibrahim's current role is Project and Operation Manager – Information Technology.
What schools did Shaikh Ibrahim attend?
Shaikh Ibrahim attended University Of Atlanta, Usa.
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shaikh ibrahim
Noc Enginer At Department Of Digital Ajman Worked With Active Infotech Mumbai As A Linux Administrator With Various Projects| Server Management | AwsAjman -
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Shaikh Ibrahim
Sales Coordinator @ Gulf Scientific Corporation | Analytical Equipment'S / Life Science / ConsumablesUnited Arab Emirates
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