Shaikh Nisar Email and Phone Number

• Coordinating with the clients on phone and e-mail.• Coordinating with the internal teams for the closure of cases before TAT (Turn around time)• Maintained professional and productive relationships with clients.• Represented clients internally and coordinated with other functions to implement client systems, complete projects, and address ongoing service needs.• Obtaining a detailed understanding of clients' internal processes and workflow to enable better service delivery and enhanced client relationships.• Attending Client Meetings and exhibitions.• Leading weekly calls.• Handling case creations through team members.• Daily, weekly and monthly calls with clients.• Follow up with clients for invoice payments.• Agreement renewals.• Handling client escalations.• Branch Management• Handling petty cash sheet.• Interviewing candidates joining in Mumbai branch.• Supervising the employees working in Mumbai branch.• Handling education and address verification for Mumbai location.• Coordinating for payment collection for invoices raised.• Providing training to the new joiners and process team as and when there is a change in the process.• Excellent knowledge in working on data in excel

Currently working in a Background screening company as a client account manager. Handling the top client of FADV with four supports working with me