Responsible for providing quality inspection reports for incoming, in- process materials and finished products to prevent the shipment ofdefective or nonconforming product. Acting as a liaison between the company's quality department and customers and suppliers in the inspection and release of the product. Working with production and engineering to review these metrics by the department and assisting in the creation of root cause analysis and corrective action plans. Serving as the first point of contact with customers on defective or nonconforming assemblies and products. Evaluating the cause of the problem and determining if the product is defective or nonconforming to customer specifications. Evaluating the cause of occurrence and recommending and initiating corrective action. Reviewing and approving quality control inspection criteria developed by inspectors. Answering technical questions, assisting in resolving difficult inspection problems and provides guidance.