Senior Engineer-Product Support
CurrentResponsible for Commissioning and Startup for new installations of MTU engines, Alignment and Systems. Providing technical inputs to Shipyard for commissioning during design stage and execution on the project. Commissioning of electrical control panel, check wiring connection as per MTU diagram. Providing troubleshooting Process of Engines & marine gear box. support to customer for mechanical and electrical system related issues. Handle the customer grievances from the site and take necessary action to resolve the issue. Perform joint investigation of failed components with the customer for warranty administration. Prepare MTU PID/MTU Technical report for internal records, Warranty administration and customer information. maintaining daily and weekly work progressing reports. Actively assist customers in spares inventory & maintenance & planning as per MTU matrix maintenance schedule.