Ajaz. S Email & Phone Number

Vancouver, Bc, Ca

Global, Global, Oo

Responsible for ensuring organizational effectiveness by providing leadership to the branch. Contribute to the improvement, development and implementation of organizational strategies, policies, and practices.

Coordinating Operations for all Inbound/Outbound Shipments from Inception to Closing.

Partnered with businesses in the Central Vancouver Island; and helped them to reduce costs, increase sustainability initiatives, increase productivity, increase document security, and enable document management convenience and mobility.

Delivered volume and yields while remaining focused on relationship building with clientsManaged sales pipeline, segmentation and forecastingResearched new smaller accounts and where possible developed them over timeConducted regular sales promotions and campaigns through cold calling and cross-sellingLeveraged field sales if potentially important customers preferred face to face interaction Assisted customers in problem solving for the entire supply chain of the cargo Penetrated untapped markets capturing new customers in North-India and assisted external sales team in market expansion

Managed Customer Portfolio for a set of assigned customers in Export Customer Service TeamFocal point of contact for clients like Bajaj Auto, Dubai Auto- Gallery, Videocon Industries, Hoyer Global Tanks, Ethiopian Shipping Lines; Indorama Synthetics etc.Coordinated with customers for Export planningEfficiently followed the escalation mechanism with internal and external customers to deliver best service to all stakeholdersPromptly resolved issues within the estimated resolution time and kept customers well informedEnsured smooth BL manifestation and timely updating invoices and solving invoice related disputesFollowed up on outstanding payment in coordination with the finance teamMonitored client yields and coordinated with sales for improving Volume Growth of assigned clientsProvided leads of prospective new customers to SalesAdhered to standardized processes and tasks without compromising customer experienceShared best practices with other branches and trained new team membersPiloted SAP implementation and execution for invoicing and payment

 Accurately Processed, Priced, Routed and Confirmed bookings to customers Followed up on Trans-shipment and Long layover shipments Pro-actively carried out Shut–Out Management and communicated to customers of delays Ensured to always provide cost effective routings and services to clients Proactively informed stake holders of vessel delays, orders affected due to congestion and strikes Trained new team members and helped them get acquainted with daily booking processes

Job Responsibilities:Interacting with Customers of ICICI Bank and finding new leads.Providing necessary Information and Statistics for Loan Sanctioning.Extract Business Opportunities from current customers.Marketing various ICICI Bank Home Loan and other Financial Products.Meeting weekly and monthly targets.

Associate Certificate, Lean Six Sigma Principles

Master'S Degree, Global Management

Courses In Mba, Marketing

Bachelor Of Science (B.Sc.), Biotechnology