Anwer Shaikh Email & Phone Number

With a 24-year career spanning IT, Training, and BPO industries, I have honed my skills in Transition, Quality Control, Process Improvement, and Compliance. My early experience in IT Sales, Training, and Development (1999-2003) laid a strong foundation. In the BPO sector, I have excelled in Customer Service, Collections, Finance, Banking, Payroll, Travel, Manufacturing, Telecom, Logistics, and Insurance domains.I am adept at project management, compliance, and quality management systems, always prioritizing customer feedback to enhance satisfaction. My qualifications include a Lean Six Sigma Black Belt, a Bachelor’s degree in Commerce, a Higher Diploma in Software Engineering, and a Diploma in Airlines Travel & Tourism Management.Driven by a passion for achieving goals and delivering results, I have a proven track record of setting and meeting objectives. My expertise in Data Analytics and Power BI enables me to transform data into actionable insights, driving business success.

Listed skills include Bpo, Six Sigma, Process Improvement, Team Management, and 31 others.