Over 20 years in BFSI Customer Service/ Experience Units, - Projects in Business Transformations- Training & Quality Control - Process Excellence- Escalations Management- Customer Experience, NPS, TNPS, CSAT- Customer Communications Management
Leading Private Banks
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Project Head And Lead - Customer ExperienceLeading Private BanksMumbai, Mh, In
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Project HeadLeading Private Banks Nov 2020 - PresentMumbai, Maharashtra, India
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Lead- Customer Service & Nodal OfficerEdelweiss Tokio Life Insurance Apr 2019 - Nov 2020Mumbai, Maharashtra -
Ceg HeadIndusind Bank Jan 2014 - Apr 2019Mumbai, Maharashtra -
Senior ManagerIcici Bank Jan 2011 - Dec 2013Mumbai, Maharashtra -
Manager- Customer Service OperationsKotak Life Feb 2010 - Oct 2010Mumbai, Maharashtra -
Customer Relations-ManagerIcici Prudential Life Insurance Company Limited 2007 - 2010Mumbai, Maharashtra -
Team Leader -Contact Center Operations & Service DeliveryReliance Bpo 2002 - 2005Navi Mumbai, Maharashtra
Shaikh A Gani Education Details
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Leadership And Emotional Intelligence -
Services Marketing -
Economics
Frequently Asked Questions about Shaikh A Gani
What company does Shaikh A Gani work for?
Shaikh A Gani works for Leading Private Banks
What is Shaikh A Gani's role at the current company?
Shaikh A Gani's current role is Project Head and Lead - Customer Experience.
What schools did Shaikh A Gani attend?
Shaikh A Gani attended Indian School Of Business (Isb), Hyderabad, Narsee Monjee Institute Of Management Studies, University Of Mumbai, Svkm's Narsee Monjee Institute Of Management Studies (Nmims).
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