Joined Axis Bank as Branch Head at Belgaum Branch Handling the entire gamut of Retail Branch Banking.

Worked with Fincare Small Finance Bank as Senior Divisional Manager Sarjapur Branch Corporate Office Bangalore Handled the entire gamut of Retail Banking and Heading the corporate Service Branch Bangalore.

Certifications: 2015/2016/2017 AML CERTIFICATION BY E&Y, KPMG & THOMSON REUTERS2014 IRDA (Insurance Regulation & Development Authority of India) 2008 AMFI (Association For Mutual Fund Of India) 2008 NCDO-DEMAT (National Security And Depository Organization).,India.1997 NIIT - APA (National Institute for Information Technology), India2008 BLP -Branch Leadership Programme (In-house Branch Banking Leadership Programme by ICICI BankDescription:Key Responsibility Areas:  Advanced Branch Leadership Handled general administration of the Branh exchange and accountable for monitoring the overall operations including business development, customer service, regulatory compliance, cash management, revenue generation & profitability excellence of the Branch. Managing a team of 6 members, Educating and training the staff about KYC guidelines and AML policies. given by CBK (Central Bank of Kuwait) and guaranteeing that all the systems as well as the computer networking is running smoothly in the branch to handled customer transactions.Distinction of achieving monthly branch sales targets for foreign remittances to India, Sri-Lanka, Egypt, Pakistan, Bangladesh and other USD & Euro remittances. Successfully attaining the sales targets for Western Union Money Transfer.Handling customer complaints and mollified agitated customers in case of severe complaints.Focused on achieving branch targets as well as branch profit. Supervising KYC and Anti Money Laundering norms.Scrutinized the daily exchange rate and request for the competitive rate in the market and handling customers.

Branch Manager at IndusInd Bank Bangalore.Role: Branch Manager (Grade – CHIEF MANAGER)Key Responsibility Areas: Operations•Presently Managing the banking/branch operations as Branch Manager in INDUSIND Bank, at Bommasandra Branch Bangalore.•Overseeing the entire gamut of branch banking functions like error free transaction by teller/PB’s, handling documents, drafts, statements and meeting the audit requirements.•Monitoring suspense reports on daily basis and taking corrective actions if any•Authoriser of banking transactions.•Ensuring compliance with the statutory requirements laid down under different acts governing banking regulations. Marketing/Business Development•Implementing business development plans for the purpose of achieving pre designated revenue plans.•Introducing new banking products in the existing market, and improving the portfolio to escalate deposit volumes.•Conducting business promotional activities in the catchments area to promote various Banking and third party products.•Regular interaction with Industrialists to promote business and cross sell. Client Servicing•Managing customer centric banking operations & ensuring customer satisfaction by achieving delivery & service quality norms.•Attending to investors/ clients (individuals/corporate clients) concerns & complaints and undertaking steps for effectively resolving them.•Selling all available banking products, third party products like Mutual fund, general Insurance and Life Insurance based on profile of the customer.•Managing portfolio of top HNI clients.Achievements :•Played a key role in the achievement of pre decided target.•Reduced rejections and TAT of new account opening forms and also monitored quality accounts sourced sales team.•Responsible for proper distribution of cost and space allocation of banking premises and fixing costs accordingly.•Accountable for reducing cost and increase of Branch profitability.•Instrumental in building up branch balance sheet.

Deputy Branch Manager at ICICI Bank Bangalore.Role: Deputy Branch Manager (Grade – Assistant Manager Band II)Duration: September 2007 to November 2013Description:Lead a result oriented team Own all branch-banking objectives and overall branch supervision Ensure all components of the branch model function as per design Complaints Handling, Review Branch Operations reports, Review vault register Review Suspense & Dummy accounts Auditor for Checking and Certifying the Five S Levels at the branch Attester for Certifying the SOAX processes for the branch.Assessor for Certifying the LEVEL III processes and successful implementation at the branch.Implementation of Five S has cut the cost to 35%.Marketed Investment products generated revenue to the bank.Ensure compliance with Banking rules, Regulations & Procedures Ensure clarity of Business objectives among staff. Responsibilities:RETURNS - Submission of Returns to RBI and controlling Offices R Returns, XOS, BEF,ORA,EEFC.Audit, Compliance and Banking Operations ManagementProficiency in submitting the compliance reports to ICICI Bank corporate office /Reserve Bank of India,Corporate Accounts and Taxation Returns,Proficiency in submitting the following CAT reports to corporate office /RBI •Cash Shortage / Cash Excess •Report on cash held in excess of Cash Retention Limit (CRL) •Report to RBI on cash deposit /withdrawal above 10 lakhs every fortnight •Surprise verification of physical cash held at branch on a particular day (INR and Foreign currency) •Report on Cheque Purchases done in a month,Report on Temporary Overdrafts sanctioned in a month,Clearing account reconciliation with mirror account and reporting difference and compliance issues Anti Money LaunderingMonitoring the daily generated Exception reports recording transactions which seem to be suspicious from an Anti Money Laundering (AML) point of view as well as scrutinizing the documents from a Know Your Customer (KYC) angle.

Branch Manager at PACL INDIA LIMITED MYSOREPACL INDIA LIMITED (Corp Agent for Kotak Mahindra old Mutual Life Insurance Limited and Max New York Life Insurance Ltd)Role: Branch Manager (Grade – Assistant Manager)Duration: September 2001 to September 2007Description:1. Worked as a “BRANCH MANAGER” ”(CSC-INCHARGE, CUSTOMER SERVICE CENTRE) in MYSORE (Karnataka) for the PACL INDIA LIMITED (Pearls)(Corp Agent for Kotak Mahindra Old Mutual life insurance Limited and Max New York life Insurance Ltd) from 17/9/2001. to 13th sep 2007.As a Customer Service Centre Head 1. The work relates with significant hierarchical organization structure, As a branch head handling all the functions relates with finance and accounts, stores, cash, realization, claims etc with the staff.2.As a profit center head developing the potential markets and handling all the diversified business of the company such as Insurance policies, promoting pearls spices, magnetic health products, analyzing the sales with the calculative realistic profit and moving towards the horizontal Vs vertical growth. 3.As a Admin head reporting to the top mgmt with the different weekly, monthly and yearly reports such as Branch collection, MIS, Recruitment, targets etc and conveying the top mgmt company policies to the large network teams related with the branch. 4. As a Customer Care Head handling all the queries related to the customers, Field associates the network team of 10000 associates with their grievances, tour programmes, targets, meetings and boosting them to build their carriers with business.