Shaileen Shah Email & Phone Number

London, England, Gb

London, England, Gb

Key Achievements•Managed the £15m Standardisation Project by gathering information from each market, gaining approval from Country Presidents and SMEs, liaising with HR and Lawyers over different legislation and going live•Increased Dedicated Roles from 75% to 100% by gathering information from each market, making proposals to each Country President, Medical Director and HR Director and ensuring no redundancies•Grew Revenue from zero to £6.4m in the first year and agreed the 50/50 split in revenue with Samsung by creating the CRM and Branding strategy and prioritising stock for the 33 stores•Contributed £20m to invest in a Joint Venture with Sprint in the US on a 50/50 share of revenue by building a Target Operating Model for each business function to re-launch all 300 stores

Leatherhead, Surrey, Gb

•Appointed to manage the transfer of staff and systems from North East Hampshire Children’s Mental Health Services to Surrey & Borders Children’s Mental Health Services and to ensure service integration•Managed the £1m Project by moving data from the old CareNotes system to the new System One, establishing requirements from Surrey & Borders and moving staff data from One Drive to SharePoint •Secured a 100% data integrity rate in post-migration processes guaranteeing a seamless patient record access by performing a test transfer, validating and cleansing the data and doing the major transfer•Managed the Project Team consisting of 20 Subject Matter Experts by liaising with Departmental Heads to select the tight team, leading weekly progress team meetings and weekly 1:1 target meetings

Cambridge, Cambridgeshire, Gb

Astra Zeneca Plc 2022-2023•Appointed to manage the Transformation Programme to standardise all global operations in 54 markets and to provide consultation and support on the Future of Work Programme within 18 months•Initiated the £10m Future of Work Programme to deliver data for a new HR System by gathering requirements from 54 markets, gaining the HR Director buy-in and planning for the future roll-out

Leatherhead, Surrey, Gb

•Managed the £5m Programme to deliver a range of digital products for Children’s Mental Health Services to include SystmOne, Datix, Virtual Consultant, Secure Emails for referrals and Online Portal referrals•Delivered the £1m Project to create MindWorks, a collaboration with Crisis, Barnardo’s and Early Learning by partnering with Project Leads at each stakeholder and collaborating with Subject Matter Experts•Shortened transition times from 6 to 3 months by introducing a new Project Acceptance Mechanism to allow a more measured approach for projects to be accepted by S&B and its External IT Partners•Increased the Stakeholder Satisfaction Rate from 80% to 90% by surveying each of the partners every 6 months, delivering to their specific requirements and engaging with each of the stakeholders

•Appointed to manage the end-to-end process for a major transformation project to move mobile phone business from CW to Curry’s and to transform the business both in-store and online•Managed the £10m Project by assembling a project team of 15 Subject Matter Experts, meeting weekly to monitor progress and set targets and objectives and preparing, validating and cleansing data

Boadilla Del Monte, Madrid, Es

•Appointed to manage the end-to-end process to be GDPR Compliant for all company suppliers and partners and to ensure all compliance was achieved by the March 2018 regulatory deadline•Managed the £500k Project to achieve full GDPR compliance by managing a team of 4 Project Managers, liaising with the Head of Legal, achieving a 100% response rate and securing on SharePoint

Middlesex, England, Gb

•Appointed to manage the implementation of a Forecasting Tool from trial and test to delivery, to oversee all aspects of process improvements for the Demand Planning Team and enhance reporting for the business•Delivered the £70k Project to deliver the Anaplan Forecasting Tool by gathering requirements, engaging with Procurement on the tender and evaluating responses based on cost and functionality•Managed a Project Team of 7 Managers by persuading Functional Heads to provide expertise, allocating roles and responsibilities and chairing meetings to monitor progress and provide feedback and support•Increased Forecast Accuracy from 96.2% to 99.8% by uploading sales information from Excel to Anaplan and working with Demand Planners to run reports on the number of engineers required and stock needed

•Invited to manage the implementation of the IT Rollout in the 20 B2B Hubs, to work alongside Developers to deliver a Business Epos system and to configure and deliver a new CRM system•Managed the £1m Project to deliver the B2B Epos system by engaging with the Business Team to gather requirements, liaising with Developers, assembling a team of 2 Analysts and piloting in 2 stores•Achieved an 85% B2C and 15% B2B split in sales across the 20 Business Hubs by launching in-store marketing activities, targeting local small businesses and offering free technical support in each store•Contributed to the Rollout of the new CRM System to the 20 B2B Hubs by engaging with Developers to ensure the business specifications were included and building a process as the blueprint for future growth

•Selected to manage the operational model and processes for the launch of 33 Samsung Branded Stores across 7 countries in Europe and to manage a team of 7 Project Managers in each country•Created a Target Operating Model for the UK, Spain, Portugal, Holland, Germany, Norway and Sweden by leading a 2 day workshop in Barcelona to agree criteria and design bespoke solutions

•Appointed to manage part of the £10m “Each and Every Customer Counts” Project by ensuring that all work streams were delivered on time and to budget ad report directly to the Programme Manager•Managed the £500k Project to deliver a Meet and Greet stand to 800 stores by liaising with Marketing and External Design Consultants, appointing specialist shop fitters and agreeing a 2 month lead time