Shailendra Tiwari is a Product Solution Engineer with Juspay, is a fintech company headquarter in Bengaluru, Karnataka. He is responsible for providing expert solutions to complex customer problems and technical issues by receiving, clarifying and investigating incidents through team-based resolution activity. By observing trends with technical issues, He further provides recommendations to services and R&D in an effort to improve designs, documentation, or implementation. He is Skilled in Data Analytics, Leadership, MySQL, Elasticsearch and kibana. Strong information technology professional with a BTech - Bachelor of Technology focused in Computer Science from kali charan nigam Institute of technology.