Shailendra Chouhan Email & Phone Number

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Dublin, Ireland

County Dublin, Ireland

Responsibilities:➢ Working on online business market and product management.➢ Market analysis of old products and launching new products by analysing the product market for business growth.➢ Developing new ideas in order to promote the products.➢ Competitors analysis, product comparison, search engine optimisation.➢ Overtaking responsibilities of newly launched products and maintaining the overall growth.➢ Working with multiple teams like shopify , head office team , production team, dispatching team and online team in order to maintain smooth release of product.➢ Constant feedback sessions from clients and customers in order to have better results and performance in customer service.s➢ Working on ticketing system (SNOW), email and on-call support along with remote/screen share assistance.➢ ITIL incident and change management➢ Evaluate, analyze, and communicate systems requirements on acontinuing basis, and maintain systems processes, including thedelivery of monthly status reports to all appropriate parties➢ Author and update internal and external documentation, and formallyinitiate and deliver requirements and documentation➢ Conduct daily systems analytics to maximize effectiveness andtroubleshoot problems➢ Covering the firms complete IT System from Microsoft applications toCitrix. Supporting staff over the firms different offices, Dublin.

Worked as Technology Analyst, responsible for project handling and acting as team lead of 5 members Team.

Aa a consultant worked in banking domain for the client and worked on multiple projects.

Bhubaneshwar Area, India

Working in TechMahindra from past 2.8 years , currently working as a developer in Abinitio (ETL) and i have been involved in different projects and followed complete SDLC process. Project Description: Risk analysis management system is a newly developed project, which includes involvement of complete ETL and database management process. RAMS provides a single point of access, for authorized users within GE, to the GE Integrated Data Warehouse. This project involves loading the Fact and Dimension tables in the data warehouse using client provided secured data source. We, in this project handle the Extract-Transform-Load process for the data warehouse which is used by the RAMS for transformation of a very large amount of data for daily, weekly and monthly process. We have successfully implemented in excess of 9 projects both minor and major successfully till date.

Master'S Degree, Computer Science

Bachelor Of Technology (Btech), Computer Science, 8.0