- Guiding customers to adopt cloud best practices via Well Architected Review.- Provided support during customer implementations and applied industry best practices.- Presented roadmap and technology infrastructure to customers, demonstrating deep familiarity with APIs, platform infrastructure, security and integration capabilities.- Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of… Show more - Guiding customers to adopt cloud best practices via Well Architected Review.- Provided support during customer implementations and applied industry best practices.- Presented roadmap and technology infrastructure to customers, demonstrating deep familiarity with APIs, platform infrastructure, security and integration capabilities.- Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.- Guided and influenced existing partners on recommended upgrades and enhancements to integrated solutions.- Created and implemented innovative business solutions to support corporate objectives.- Conducted technical workshops and education sessions for customers.- Managed project scope, schedule, status and documentation.- Created strong relationships with key decision makers as trusted consultant- Conducted research to evaluate systems design and process efficiency.- Managed project planning, resource allocation, scope, schedule, status and documentation.- Supervised deployments and provided troubleshooting and user support.- Assisted teams in responses to customer and prospective customer evaluations, escalations and technical requirements documents.- Communicated with partners and clients to update product and implementation status at technical or functional level.- Actively working with pre-sales in solutioning for new prospects. Show less