Senior Engineer
CurrentMediation ExpertResponsibilities: • Managing data processing by collecting CDRs, streamlining workflows, and delivering processed data to the billing team.• Addressing and troubleshooting technical issues while engaging with Toad for database operations.• Analyzing scripting and code-related queries, providing actionable insights, and guiding the team effectively.• Managing escalations, service quality, addressing people issues and sustaining a successful way of delivery.• Directing large scale transformation programs, setting the technical vision for the successful delivery.• Building teams from scratch like managing the entire recruitment & hiring and evaluating teams’ performance.• Executing proofs-of-concept for critical enterprise capabilities, including building a business case with costs benefits.• Translating business requirements into systems qualities and repeatable design strategies and patterns.