Managing a Generalist Business HR function with a large team for 2000 plus employees pan-india, managing SBU Operatons responsibility for a business vertical

DGM – People Office (HR Operations) • Overseeing entire gamut of Human Resources Operations function of about 1500 direct & indirect employees located at 15 locations • Implemented & Rolled-out Balanced Score Card within the organization• Partner with executive management to grow business through innovative organizational development tools like training & development, ABP review focus groups & employee engagement initiatives Earlier part of a value fashion concept within the future group:having 70 stores across 38 towns with 1.15 lacs sq.ft of retail space.• Developed organization design & carried out specific recruitment for value formats• Was instrumental in recruiting more than 150 employees in pan India across 15 cities for 30 new stores openings within specific period as per ABP • Managed all activities of new venture operations from Business Development, Retail Store Design & Projects, space planogram & launch marketing

• Managing HR operations for SBU – West having 280 direct & indirect employees • Implemented & developed a full spectrum of HR processes and programs: P & L for HR, Employee Relations, Learning and Development calendar, Compensation and Benefits administration, implementation of performance management system• Instrumental in improving the Top-line sales for the SBU - West, through design & delivery of customized front-line retail sales program resulting in increase in Customer Conversions, & Improvement in average bill size • Developed and Anchored HR process map for the chain stores business pan-india for 150 employees, 25,000 sq. ft with an annual turnover of Rs.750 million. Positively influenced KPI increase of 15 % in top-line revenue at various chain stores for two brands Levi’s & Dockers Pan-India

• Head of HR (Retail) budgeted & managed P & L for HR, HRIS, organizational development, management programs, training & development, employee engagement activities, compensation & benefits • Established communication programs to update employees, management of ABP targets, sales incentives & various engagement activities leading to reduction in attrition rates from 21% to 15 % • Reengineered & automated the Performance Management System and defined growth metrics • Formulated training programs on Retail Store Operations, Customer Service, Objection Handling, & AIDA approach for 350 sales associates pan-india across 45 stores • Designed structured managerial learning through incident analysis, work group facilitation Managerial competencies like, Work planning & Scheduling, Decision-making, Positive thinking, Customer focus • Lead all employee engagement & stress buster events, annual get together for the corporate organization for all group companies

• Developed & implemented recruiting program, to ramp up organization by 150 %• Led dip-stick Compensation Surveys for competitive bench-marking of salaries & ensuring compensation parity to performers • Successfully re-engineered the existing Performance Management System and also implemented distinct Delivery Specialist and Leadership career paths by implementing specific career development metrics • Conceptualization of OD intervention, Team Level Focus Groups, which has resulted in more autonomy and less conflicts and improved morale at the Operatives level • Implemented Employee Recognition Systems • Employee Engagement Initiatives like Town Hall meetings, Leadership focus groups • Managerial Development calendar for development of Managerial Competencies. Conducted about 180 hours of training. • Process owner for HR systems as per BS-7799 and ISO-9000-2000 systems

Managing Human Resources and Administration compliance function for 3 factory locations and HQ.

time keeping functions and IT

Admin and Office functions.