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MindCraft Software is an IT Services company with offerings in Digital Transformation, Business Insights, Cloud Services, Middleware & DevOps. It has strong partnerships with IBM ( Gold Partner), Oracle, Microsoft, AWS & Red Hat and provides Software licenses and implementation services. We also provide technical resources across various technologies. Major customer base includes top Banks, NBFCs, Insurance and Mutual Funds.Role involves Software Sales, Strengthening OEM relationship, Team Management and Selling Implementation and Digital transformation services.

Fexle is a Salesforce Gold Consulting partner into IT consulting business with expertise in Cloud Technologies including HEROKU, AWS Cloud, Google Cloud, Magento Commerce Cloud and the entire suite of Salesforce CRM products. It also offers Website and Mobile app development services.Responsibilities include:Managing the Global Sales and Marketing Operations.Developing and executing strategies for increasing business.Building and Maintaining strong relationships with OEMs.

Saasfocus is a solutions based company that offers cutting-edge customisations and implementations in all Salesforce products including Sales, Service and Marketing cloud applications. A Platinum Alliance Partner of Salesforce.com and Advanced Consulting Partner of Amazon Web services.With presence in India & Australia we have catered to 300+ satisfied customers through 500+ successful projects.Responsibilities include:Developing business in the Western India region.Driving SalesForce CRM solutions to large enterprises.Handling of key accounts in the region.Maintaining relationship with OEMs.Managing the entire solution cycle from requirements to implementation.

Symtrax is a worldwide organization which produces and distributes multi platform ERP Output Management and Business Intelligence software.-Responsible for Sales and Marketing activities for Asia Pacific Region.-Handling a team of Key Account Managers, Sales Executives and Pre-Sales team.-Developing and maintaining Customer relationship.-Designing and executing strategies to achieve targets for the region.-Improving Revenues from Existing Client Network-Development of Channel Partner Network

Company focuses on Data, Information and Process Management. Role included developing strategies for new business acquisition by providing Business Intelligence solutions mainly "Qlikview". Meeting with IT heads, CIO, CTO, CEO & CFOs to understand requirements and suggest suitable solutions. Achieving set targets and exceeding customer expectations. Attending IT conferences and trade shows.

Business Development in providing IT services to Banks and NBFCs.Meet senior management executives in banking, financial services and insurance sectors and promote software solutions and offerings. Account management and exploring of new business opportunities. Understand concerns of business users and coordinate with developers and management for product enhancements. Develop marketing strategy to increase penetration and overall revenue. Provide training and support to internal customers. Achieve customer satisfaction and business targets. Products include Credit & Risk management software, CTS, Mobile applications.

Identified new business opportunities and promoted Barcoding solutions, Asset tracking and Auto data identification solutions. Attended seminars, exhibitions and tender related meetings. Gave presentations to senior level managers. Was key account manager for large Enterprise accounts in India. Marketing solutions including Distribution and Warehouse management, Stock take software, Teklynx Label designing software, Scanners from Motorola, Cipher lab & Microscan and Zebra, Epson Printers.

ERP Functional Consulting to global customers using the MFG/pro software. Identified bugs through detailed troubleshooting and delivered patches. Gave support to users of QAD CRM. Provided valuable and critical suggestions for product improvement through product meetings with global team. Provided support over chat, email and phone to global users.

Handled a team of 15 advisors for voice support to UK customers. Achieved customer satisfaction through regular monitoring, feedback and training. Managed responsibilities of upselling, escalation handling, reporting, process improvement and team building. Selected as best advisor amongst 5000 advisors for providing outstanding customer satisfaction.

Voice support to US customers using EFax software.Upselling, achieving targets, customer satisfaction.