Shailendra Singh Email & Phone Number

North Sydney, NSW, AU

Sydney Airport, NSW, AU

• My role is to lead the team supporting Sydney Airport's IT/OT infrastructure, communication networks and operational systems and services. To deliver continuous improvement in technology services for resilience and.
• Passenger processing and security
• Automation including biometrics, kiosks and bag drops
• On-premise and cloud hosted infrastructure supporting up to 30,000 staff
• Airport operational technology systems – baggage handling, security and CCTV
• Corporate IT systems and services, cyber-security including ISO 27001Specific responsibilities include:

Sydney, NSW, AU

• Responsible for managing the Infrastructure, Network, hosting Technology services group within Scentre group. Working within a multi-disciplined technology team, for development of technology strategy, people.
• Technology deployment for mergers, acquisitions, joint ventures in AU and NZ
• Data centre consolidation and co-location hosting (improved up time with annual savings of ~$1M).
• Customer wifi contract renewal at 36 centres (delivering increase in sponsor’s revenue commitment, 15x increase in bandwidth, enhanced security features and substantial annual savings).
• Network platform strategy, vendor procurement and core network upgrade delivering 2,500% increase in bandwidth across 40+ locations in Australia (annual savings of ~8%)
• Storage platform strategy for on premise storage and backup, transition to cloud, edge services in centres (annual cost savings of ~$1.3M).

Paris, Idf, FR

• Provide input and develop technology road map, provide technical direction to deliver the business plan and overall business objectives. Responsible for IT Service Delivery and team management of internal and external.
• Design and implementation of workplace technology supporting the new open-plan head office at 85 Castlereagh Street, resulting in a high employee engagement score (technology budget of ~$5M).
• Technology deployment for mergers, acquisitions, joint ventures in UK, USA, NZ and Malaysia.
• Global license consolidation amd deployed international wide area network (annual savings ~$2.5M)
• Deployed Video Conferencing to 40 centres in Australia (reduced annual travel expenses by ~$800K)
• Data centre consolidation and co-location hosting (improved uptime with annual savings of ~$500K

Responsible for business development and customer relationship management. Principal consultant for Infrastructure, Networks and telecommunication, architecture, design, implementation and technical documentation. Liaison between customers, vendors and development teamKey Achievements:Led the requirements gathering, design and development of an analytics.

• Responsible to provide information systems (IS) services to IS customers, members, business partners (agents). Manage day to day operations and systems development function managing a team of user services and software.
• IS organisation review and uplift to increase engagement and outcome for stakeholders
• Introduced rigorous development, testing and release procedures and introducing Computer Aided Software Engineering Tools (CASE) for software development
• Responsible for analysis, development and installation of major systems including Health Insurance, Membership and Financial accounting. This led to substantial business improvement by automation in customers service.
• Appointed trustee, as the staff representative, of the staff superannuation fund