Shailesh V. Email & Phone Number
@tatacommunications.com
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Who is Shailesh V.? Overview
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Shailesh V. is listed as Deputy General Manager at HCLTech, based in Pune, Maharashtra, India. AeroLeads shows a work email signal at tatacommunications.com and a matched LinkedIn profile for Shailesh V..
Shailesh V. previously worked as Manager - Global Platform Operations at Microsoft and Manager at Tata Communications. Shailesh V. holds Post Graduate Diploma In It, Information Technology Project Management, 1 from Scdl, Symbiosis Pune.
Email format at HCLTech
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AeroLeads found 1 current-domain work email signal for Shailesh V.. Compare company email patterns before reaching out.
About Shailesh V.
Since last 16 years, I utilize my passion about Technology and bridging IT and business to focus on growth and deliver value for clients. I have the skills and experience to handle complex and challenging projects and to provide high-quality solutions and results. I work closely with customers to improve their experience with the services provided by the organization and help the business to grow continuously I am always eager to learn new technologies and tools and to apply them to solve real-world problems. I am looking for new opportunities to leverage my expertise and to contribute to the success of the clients.Key Competencies:Project Management, People Management, Infrastructure management, Customer Success, Escalation Management, Data Center Management, Renewals, E-Wasting, Network Security, Firewalls, Load BalancersPerformance Management, Budget Planning, Mangement reporting
Listed skills include Telecommunications, It Service Management, Troubleshooting, Ccna, and 34 others.
Shailesh V.'s current company
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Shailesh V. work experience
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Manager - Global Platform Operations
CurrentLead Global Teams (US, UK, Can & India), Responsible for managing IT Operations 24/7, it includes Event, Incident, Change and Problem mgmt. Hiring, Performance Management, Mentoring, Leadership, Project Management and help building great Customer Experience for Microsoft offering.
Manager
People Management, Service Management, Tech Support (Incident, Event, Problem Management.)Focused on customer satisfaction, NPS Improvement, Deliver Hosting Services and Support Unified communication productsManage 24x7 support team.
Specialist - It Operation Center
Setup IT operation Center, Define process and ITIL Best practices, Chair bridge calls. Hosted IT Infrastructure support, Vendor Management, Customer SupportTool Exposure: ServiceNow, SolarWinds, Windows, Linux, Putty, WinSCP etc.ITIL v3, MCITP-EA, PGDIT, PRINCE2, PGD-IT
Major Incident Manager - Enterprise Support
Incident Management, Escalation Management, Stakeholder Management and Improve Customer Experience, Customer Support, Service Delivery, On boarding, People Management.Maintain SLA & define KPIs
Major Incident Manager - Situation Manager
Manage & Maintain Video Business Services for Radvision (Avaya India).MCU, Video Gateways, Scopia Management tool.
Sr. Management Associate - It Operation Center
Exposure to Incident Change and Problem Management, ITIL Framework.Handling critical situation in Global IT command center for severe outages as being a Situation Manager.
Incident Management - Video Services (Tcl Dighi)
IT Incident Management for Interactive Video Business Services.TelePresence, CISCO systems equipment.
Technical Support Engineer
Technology Support- Business Application and Operating Systems
Network Engineer
Service Assurance and Delivery for Enterprise Customers
Shailesh V. education
Post Graduate Diploma In It, Information Technology Project Management, 1
Bachelor Of Arts (B.A.), English Language And Literature, General, 2
High School, Commerce
Frequently asked questions about Shailesh V.
Quick answers generated from the profile data available on this page.
What company does Shailesh V. work for?
Shailesh V. works for HCLTech.
What is Shailesh V.'s role at HCLTech?
Shailesh V. is listed as Deputy General Manager at HCLTech.
What is Shailesh V.'s email address?
AeroLeads has found 1 work email signal at @tatacommunications.com for Shailesh V. at HCLTech.
Where is Shailesh V. based?
Shailesh V. is based in Pune, Maharashtra, India while working with HCLTech.
What companies has Shailesh V. worked for?
Shailesh V. has worked for Hcltech, Microsoft, Tata Communications, Nice Ltd, and Avaya.
How can I contact Shailesh V.?
You can use AeroLeads to view verified contact signals for Shailesh V. at HCLTech, including work email, phone, and LinkedIn data when available.
What schools did Shailesh V. attend?
Shailesh V. holds Post Graduate Diploma In It, Information Technology Project Management, 1 from Scdl, Symbiosis Pune.
What skills is Shailesh V. known for?
Shailesh V. is listed with skills including Telecommunications, It Service Management, Troubleshooting, Ccna, Itil, Service Delivery, Managed Services, and Voip.
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