Worked in different Business units as Barclays Wealth Application support , Retail and Business Banking (Open Banking) , Barclaycard as Application Support Lead and Test lead. Barclays UK Open Banking / PSD2 / Externa/Internal Rest APIOpen Banking is an initiative led by the UK’s (CMA) that enables third parties to develop new products and services through use of (Rest APIs).Current role as Technical Delivery Manager looking after the Barclays API Public Gateway platform (Akana) and managing delivery of project plans .Project planning , estimation , Roadmap , Estimation etc.Worked as Test Lead for Open Banking E2E Functional , Non Functional testing creating test strategy , test plan and test execution and Test result analysis.•As Application Support Lead providing support for Barclays UK Open Banking Rest API applications.Leading and mentoring L2 Application support team and driving the investigation of critical/major issue.•Performed deployments via BMC blade logic, Jenkins, Nolio in various projects.•Diligently and proactively capturing all the post production issues of a release.•Mentoring junior team members in day to day activities and enhancing their technical skills and knowledge.•Engaged in oracle upgrade planning, AIX remediation, Database housekeeping.•Engaged in Disaster recovery to ensure business continuity in the event of a failure on IT related services.•Incident reduction by fine tuning the alerting and monitoring thresholds and working on Performance issue resolution with various teams. •Understanding of Cloud& Container technologies AWS, OSE, Kubernetes, Docker.•Created Dashboard, Alerting and monitoring in AppDynamics, Splunk and Jenkins Jobs for running Unix automated scripts.

Worked as Associate Team leader for Deutsche Bank CB&S for Global Equity and Derivatives Application support .Global Equity Derivative Applications [majorly Trade booking / Execution, Risk &PnL and trade life cycle] are mostly used by front and middle office teams globally for synthetic equity, equity derivatives, exotics future & options etc. •Ensuring SLA’s are met for the batch processing for various Intraday Risk calculation, EOD, Projection jobs. •Monitoring weekend and weekday projection runs for all regions happen without any issues.•Incident investigation and timely escalation to the L3 level teams. •Follow up’s on major incidents for root cause and permanent fix.•Analyzing Intraday, end of day Risk &Pnl run issues,Cval reports etc. •Geneos alert resolutions during critical alerts escalations. Tuning the alerting and thresholds•Monitoring Start of day checks script for EMEA start of day and NY region. •Supporting the Weekend release and maintenance changes.•Request management for traders and business owners. •Ensure all relevant implementation and support processes are adhered to ITIL guidelines.

Application Support Analyst for Barclays Technology Center Pune for Barclaycard Application support for Merchant and Payments Applications.Supported applications like Merchant Self-Serve Portal , ePDQEcommerce / online payment processing engine , Barclaycard Digital wallet , Apple Pay (Barclays Token Management systems).• Leading the Service Review calls with SLM and stakeholders. • Keeping the OAT and Prod / DR application environment readiness. • Diligently and proactively capturing all the post production issues of a release.• Participate in change review meeting and act as a gate keeper of the production support environment to ensure it is protected.• Coordinating and tracking all the defects for the quarterly service review calls. • Exposure to vendor and 3rd party management for ePDQ application (Adyen / IeP).• Engaged in oracle 10 to 11 upgrade planning, AIX remediation.• Engaged in Disaster recovery to ensure business continuity in the event of a failure on IT related services.• Successful in reducing the incident count by fine tuning the alerting and monitoring thresholds. • Handling the end to end Service Disaster Recovery runs and capturing the output.• Environment creation and readiness for LCT/OAT environments in aPaas .• Created Dashboard, Alerting and monitoring in AppDynamics , Splunk , ELK.• Leading the Major incident and triage calls for production issues.

Worked as Sr System Engineer for TCS for Banking client Morgan Stanley project .Application support L2 for Reference data Application and FX data supportEnterprise Data Group is the golden source of entire Morgan Stanley Enterprise data. Client reference data , real time market data, account and document Related data of all the users all over the globe. •Monitoring all the Enterprise Data Applications and looking into Production issues.•Ensuring SLA’s are met for the batch processing for various Intraday Risk calculation, EOD, Projection jobs. •Supporting major deployments and service upgrades.•Attending the service review calls and Risk Assessment calls.•Monitoring of application servers and resolve application related production issues.•Ensure all relevant implementation and support processes are adhered to ITIL guidelines. •Automation of SOD , batch etc via scripting and job scheduling. •Alerting and monitoring tools and threshold improvements.

Worked for one of the most critical application for British Telecom Order Fulfillment system OFS. Role as Application Developer and L3 Application support.Co-ordinated with Development and Design team for PR resolutions and deliveries.Developed automated scripts for order progression and database health check scripts.Assisting the Application support group wherever required for functional, non-functional and environmental related issues and provide tactical solutions.Responsible for analyzing critical and complex live issues reported on production pertaining to the application code database performance or web logic issue. Primary contact for L3 providing resolution for issues reported on production, replicate in test environment and track with the development for critical issues.Delivering code fixes for problems records where minor code change is required.Participation in performance testing of application and analysis of various stats. Handled New Releases and Release documentation creation for the support teams. Production / Non Production Environment management and resolving environment related issue.Handled Oralce WebLogic upgrades and Weblogic implementation of Oracle RAC.Created and enhancement for Database unreferenced records identification and deletion scripts. Contributed to Database Archival process and improvements.