Shailesh Verma Email & Phone Number

India

Spearheading and overseeing global consulting projects related to financial operations and controls. Driving strategy and execution for FICO solutions, managing key client relationships, ensuring high-quality delivery of consulting services, and guiding a team of consultants to achieve financial and operational excellence.• APAC Global Business Consulting Team Leadership: Directed the team responsible for consulting and optimizing customer performance across Asia.• Customer Performance Enhancement: Delivered consulting services that significantly improved customer outcomes and performance across the region.• Adoption of FICO products: Partnered with Sales teams to promote and drive adoption of FICO products and services.• Internal Processes Improvement: Developed and implemented new processes to streamline and productionize inter-team operations for FICO.• Represented at High-Level Events: Presented at FICO events and C-level meetings to advocate for FICO products and solutions.• Current Industry Benchmarking: Engaged in creating an industry-level comparison to advance market insights and product positioning.

Mumbai, Maharashtra, India

Led the development and implementation of advanced monitoring systems to detect and prevent fraudulent activities. I oversaw the analysis of digital transactions, coordinated with regulatory bodies to ensure compliance, and managed a team dedicated to safeguarding the bank's digital financial operations.• Formed Elite Fraud Prevention Team: Established a high-performance team dedicated to monitoring and preventing fraud across all product lines.• Pioneered Advanced Technology Integration: Deployed cutting-edge technology for superior transaction monitoring and comprehensive management from account opening to customer-level oversight.• Delivered Strategic Board-Level Reports: Produced in-depth reports for the Board, presenting investigative outcomes and strategic recommendations to bolster compliance and maintain financial stability.• Strengthened Stakeholder Communication: Developed and fortified communication platforms with key stakeholders, significantly enhancing the compliance culture.• Orchestrated Policy and Process Innovation: Collaborated with the Indian Banks' Association (IBA) and regulators to design and implement forward-thinking policies and processes.

Mumbai, Maharashtra, India

Directed strategies for detecting and mitigating financial crimes, including fraud and money laundering. Managed comprehensive investigations, developed policies to enhance security, and coordinated with regulatory authorities to ensure compliance and protect the institution’s integrity.• Established Enterprise-Level Systems: Developed a robust infrastructure for Fraud, AML, Vigilance, Investigations, Account Onboarding, and Reporting.• Fraud Detection and Control Failure Analysis: Analysed data to detect fraud patterns and anomalies, using diverse evidence types, while also identifying and categorizing losses from control failures in bank processes and procedures.• High-Value Investigation Management: Executed large-scale investigations and created a robust framework for online investigations and reporting.• Team Training and Development: Trained team members in AML, compliance, agency processes, court procedures, and investigative strategies.

Mumbai, Maharashtra, India

Oversaw the development and execution of debt recovery strategies, managed large-scale collections operations, and implemented effective restructuring solutions. Led a team in optimizing debt recovery processes, ensuring regulatory compliance, and enhancing overall financial performance.• Established Comprehensive Collections Practice: Single-handedly set up the Collections practice for Cards, Retail, Agriculture, and SME lending.• Debt Strategy Development: Evaluated credit reports to identify issues and formulated strategies for consolidating and reducing client debt.

• Built a robust team to manage Fraud Control practices across Retail Banking.• Managed South, Central and Eastern India for Debt Management practices for Unsecured products including Debt restructure product from concept to launch and manage.• Built Designed and implemented the Customer Service IVR at Standard Chartered Bank.• Developed and Implemented Branding exercise during the merger of ANZ Grindlay's Bank and Standard Chartered Bank

Master Of Business Administration - Mba, First

Activities and Societies: Summer project at ITC, Conducted the college literary festival and many projects. Worked parttime.

Bcj, Communication And Journalism, First

Activities and Societies: Worked as an editor for the University Newspaper

B.Com, First

Activities and Societies: Invited specialist speakers to address the Students, Was part of the Student Union. Leadership Training by NCC.